Heritage Visitor Host - Part-Time Weekends

English Heritage Ltd; Hexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A heritage charity is seeking a Visitor Assistant at Chesters Roman Fort, part of an engaging team. This role involves delivering excellent customer service, ensuring a memorable visitor experience, and contributing to the site's upkeep. Suitable candidates will have a passion for people, even without a background in history. The position requires working 8 hours weekly, predominantly April to October, with additional benefits including free site access and opportunities for career progression.

Benefits

Career progression opportunities

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced parental leave

25 days' holiday plus Bank Holidays

Matched pension contributions

Qualifications

• No specific qualifications required; passion for people and customer service is essential.
• Experience with public interaction is beneficial.
• Willingness to work on weekends and Bank Holidays.

Responsibilities

• Ensure an engaging visitor experience at Chesters Roman Fort.
• Contribute to site accessibility and presentation.
• Recommend activities and English Heritage membership benefits.

Skills

Customer service

Teamwork

Public interaction

Job description

A heritage charity is seeking a Visitor Assistant at Chesters Roman Fort, part of an engaging team. This role involves delivering excellent customer service, ensuring a memorable visitor experience, and contributing to the site's upkeep. Suitable candidates will have a passion for people, even without a background in history. The position requires working 8 hours weekly, predominantly April to October, with additional benefits including free site access and opportunities for career progression.