Heritage Experience Lead - Visitor Engagement & Events

The Dockyard; Chatham; On-site; GBP 35,000 - 39,000; Full time

Job summary

A heritage site in Chatham is seeking an Experience Development Manager to oversee the creation of visitor-focused products and experiences. The role involves leading events, ensuring high-quality visitor experiences, and collaborating with teams to enhance growth in visitor engagement. Candidates should have a passion for heritage and experience in strategic roles. The position offers a salary between £35,000 and £39,000 annually.

Qualifications

• Experienced and strategically-minded professional with a passion for heritage and visitor engagement.

Responsibilities

• Lead flagship events and experiences for visitors.
• Co-lead a large staff group to ensure a cohesive visitor experience.
• Support the sustainable operation of the museum and preservation of heritage.
• Drive growth in visitor engagement and commercial income.
• Collaborate with teams to align products with strategic objectives.

Job description

A heritage site in Chatham is seeking an Experience Development Manager to oversee the creation of visitor-focused products and experiences. The role involves leading events, ensuring high-quality visitor experiences, and collaborating with teams to enhance growth in visitor engagement. Candidates should have a passion for heritage and experience in strategic roles. The position offers a salary between £35,000 and £39,000 annually.