Helpdesk Manager & Support Engineer

isbi schools; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An educational institution in the City of London is seeking a Helpdesk Manager to lead the IT Support Desk across several schools. This role requires someone with a commitment to excellent IT support and safeguarding practices in an educational environment. The ideal candidate will have experience working across multiple sites and possess strong organisational and interpersonal skills. This position offers the chance to make a significant impact in a dynamic setting.

Qualifications

• Experience working across multiple sites or organisations.
• Strong organisational and interpersonal skills.
• Commitment to delivering excellent IT support.

Responsibilities

• Lead the IT Support Desk for multiple schools.
• Provide first line IT support for City Junior School.

Job description

A Helpdesk Manager is required to lead the IT Support Desk for City of London School, City of London School for Girls, and City Junior School, while also providing first line IT support for City Junior School. This role is ideal for someone with experience working across multiple sites or organisations, who possesses strong organisational and interpersonal skills and is committed to delivering excellent IT support in a dynamic educational environment.

City Schools is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Further information about the Schools and a copy of the most recent ISI Inspection report are available on the school websites.