Heavy Maintenance Delivery Manager

Arriva Group; Crewe; On-site; GBP 67,000; Full time

Job summary

A key player in train maintenance based in Crewe is seeking a Heavy Maintenance Delivery Manager to lead a safety-focused team and deliver exceptional customer service. This pivotal role involves managing maintenance projects, ensuring compliance with processes, and analyzing performance to drive improvements. Candidates should possess relevant engineering qualifications and experience in the rail industry. The position offers a permanent contract with a salary of £67,000 and various benefits including 25 days annual leave, pension, and health cover.

Benefits

25 days annual leave

Pension plan

Healthcare cover

Arriva UK Trains Travel Pass

Cycle to Work scheme

Retailer discount scheme

Qualifications

• Experience leading a team within heavy maintenance or engineering.
• Track record of managing complex programmes.
• Knowledge of health, safety, and environmental standards.

Responsibilities

• Manage a high performing team delivering customer service.
• Ensure consistency in procedures across HM locations.
• Analyze project performance for continuous improvement.
• Lead development of manpower planning systems.
• Ensure competence assessment and audit compliance.

Skills

Leadership within engineering

Project management

Problem solving

Understanding of rail vehicle maintenance

Production efficiency techniques

Education

NVQ Level 4 certificate in Engineering

BTEC certificate in Engineering

City & Guilds certificate in Engineering

Prince 2 qualified

Job description

Join the Arriva TrainCare Team as a Heavy Maintenance Delivery Manager

Organisation: Arriva TrainCare (ATC)
Location: Crewe
Contract: Permanent
Working Hours: 37.5 hours per week
Salary: £67,000

About Us

At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart:

• We care passionately
• We do the right thing
• We make the difference

Benefits include 25 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.

The Role

You will be responsible for managing an effective, high performing and safety focussed team, delivering excellent customer service, people and production management across all ATC HM Projects as well as building and maintaining strong customer relationships and demonstrating solid commercial acumen, and budget management capabilities. Ensuring consistent procedures in place and adhered to across all HM locations, delivering excellent audit results and customer satisfaction.

What You’ll Do

• Consistently deliver heavy maintenance contracts and ensure all projects adhere to the HM Process
• Lead on the development and delivery of action plans to recover variances identified
• Critically review and analyse project performance data to inform continuous improvement in project deliverability and margins
• Work with HM Managers to develop and deliver excellent manpower planning systems to ensure managers can accurately and effectively deploy their resources in line with high level targets/budgets/skills and competency matrices
• Ensure competence assessment and audit compliance across all HM teams and projects
• Ensure full HM engagement with all mobilisation planning for new projects with all actions delivered on time
• Play an active part in providing insight to talent mapping and succession planning processes to ensure the retention and development of employees whilst working closely with the Engineering Team to develop skills across all teams at all levels, adding input to the technical training and development programme to ensure training needs for projects and personal development captured and scheduled appropriately
• Responsible for all aspects of people management, including probationary reviews, absence meetings, investigations, grievances, disciplinariesul>

  What You Bring

  A full job description is available upon request.

  • Qualifications – NVQ Level 4 certificate in Engineering, BTEC certificate in Engineering, City & Guilds certificate in engineering, Prince 2 qualified, people management training
  • Experience – involvement & understanding of rail vehicle maintenance (traction & rolling stock), an understanding of depot operations, an ability to interpret engineering drawings and an understanding of production efficiency techniques, an ability to collaborate with others in order to solve problems, able to work independently, project management

  About You

  • Proven experience of leading a team within a heavy maintenance or similar engineering environment
  • Proven track record of successfully managing complex programmes
  • Strong ability to deliver applicable health, safety and environmental standards and requirements
  • Previous experience of production efficiency tools and techniques i.e Lean/6S
  • Good understanding of ROSCO/TOC/FOC relationships
  • Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and ISO 45001

  Ready to start your next journey?

  If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!

  Let’s build the future together!

  Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.

  At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success...