Health and Wellbeing Fitness Instructor Date Listed: 2025-11-05 Expiry Date: 2025-12-18 East Lo[...]

YMCA West London; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused fitness organization in London seeks a dedicated Fitness and Wellbeing Instructor. This role involves providing fitness guidance, leading classes, and engaging with members to promote health and well-being. Qualified candidates will hold a CIMSPA qualification and enjoy a supportive environment with access to diverse benefits, including free gym access and career development programs.

Benefits

Free gym access across sites

Discounts from major retailers

Access to wellbeing and counselling services

Flexible work locations

Career development programs

Family-friendly policies

Life Assurance for permanent contracts

Qualifications

• Proficient in fitness floor supervision and safety protocols.
• Qualified to design exercise programs and guide members.
• Experience in customer service and engaging community members.

Responsibilities

• Supervise fitness floor and ensure member safety.
• Lead fitness classes and provide training advice.
• Manage gym administrative tasks and maintain records.

Skills

Fitness supervision

Customer care

Fitness instruction

Group classes

Education

CIMSPA qualification

Tools

Membership systems software

Job description

YMCA St Paul's Group is a charity dedicated to supporting and empowering young people and communities throughout London. We provide life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. With over 150 years of commitment to long‑term transformation in mind, body, and spirit, we strive to create thriving places for young people and flourishing communities.

About the role

As a member of our Health and Wellbeing team, your role centres on providing essential fitness guidance and support to our community. While we recognise the importance of holistic wellness, we acknowledge that this role primarily involves entry‑level responsibilities in gym instruction. Here's how your role will contribute to our mission:

Qualifications and Basic Duties

Your key responsibilities include fitness floor supervision, designing exercise programs, and ensuring the safety and well‑being of our members. Qualifications and recognition by CIMSPA will be essential for this role as you guide individuals in their fitness journeys.

Customer Engagement

Delivering excellent customer care remains fundamental. Whether assisting members on‑site, online, or through on‑demand services, you'll adhere to YMCA customer care standards and provide top‑tier service.

Fitness Instruction

Your role will involve leading fitness classes, assisting with techniques, and providing training and lifestyle advice. As a Fitness and Wellbeing Instructor, you'll focus on the practical aspects of gym instruction, supporting members in achieving their fitness goals.

Administrative Tasks

Proficiency in the Association's software, including membership systems, is crucial for efficient administration. You'll manage gym‑related administrative tasks, such as maintaining records and updating member programs.

Community Engagement

While embracing a holistic approach to wellness, your primary focus will be on promoting active and healthy lifestyles within our community. This may include participating in community projects and events that align with our mission.

Staying Informed

Keeping abreast of the latest trends and developments in the Health and Wellbeing sector is essential. This knowledge will enable you to provide the best possible guidance to our members.

Team Collaboration

While overseeing day‑to‑day gym operations, you'll collaborate with Health and Wellbeing staff, sessional instructors, coaches, and volunteers. Your role involves opening and closing the gym, operating the reception area, and conducting tours and “Get Started” sessions.

In this role, you'll be crucial to our community members' fitness journey, offering support, guidance, and excellent service. Your dedication and expertise will contribute to individuals achieving their health and wellbeing goals.

What we offer

At YMCA St. Paul's Group, we prioritise diversity and inclusion in the workplace. We value your authenticity and unique voice. As a team member, you'll have the opportunity to learn, grow, and reach your full potential. Our comprehensive learning and development program, including training, qualifications, and on‑the‑job experience, will equip you with the necessary skills for your role and offer continuous development opportunities.

Additionally, you'll have access to a range of benefits supporting your well‑being, including free gym access, discounts from major retailers, access to well‑being and counselling services, flexible work locations, career development programs, and family‑friendly policies, among others.

• Free gym access across our sites.
• Discounts from major retailers and supermarkets.
• Free access to wellbeing and counselling services.
• The ability to work from a range of outer London work locations.
• Career development programmes to help you thrive.
• Family‑friendly policies to help you balance work‑life, including enhanced maternity pay.
• Life Assurance (permanent contracts only).