Head Waiter

Thefifearms; Braemar; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious Scottish hotel in Braemar seeks a Head Waiter to join its Food & Beverage team. You will lead service in the Clunie Dining Room, ensuring exceptional guest experiences through outstanding service and a collaborative approach with the Restaurant Manager. The ideal candidate will have previous experience in high-quality hospitality and strong leadership skills. Excellent benefits include 30 days holiday, TRONC, complimentary meals, and tailored career development opportunities.

Benefits

30 days holiday

Excellent TRONC and service charge

Free annual guest experience for you and a guest

Pension scheme

Complimentary meals and drinks on shift

Generous discounts across properties

Sports and social events

Life Assurance & Health Cash Plan

Employee Assistance Programme

Tailored career development opportunities

Qualifications

• Previous experience in a similar role within a high-quality hospitality environment.
• A genuine passion for outstanding service and guest satisfaction.
• Strong leadership skills and a desire to develop yourself and others.

Responsibilities

• Support the Restaurant Manager in delivering exceptional service.
• Be fully conversant with operational systems and requirements.
• Drive continuous improvement by enhancing the guest experience.
• Ensure every guest receives professional service in line with SOPs.
• Uphold all in-house policies, procedures, and legal requirements.
• Oversee daily maintenance checks and departmental checklists.
• Collaborate with the Restaurant Manager to meet revenue targets.

Skills

Outstanding service

Leadership skills

Guest satisfaction

Job description

Join our award-winning team and deliver unforgettable dining experiences in the heart of the Scottish Highlands.

We’re looking for a passionate Head Waiter to join our Food & Beverage team at the iconic Fife Arms Hotel in Braemar. Working closely with our Restaurant Manager, you’ll lead service in the Clunie Dining Room, where we serve Breakfast, Afternoon Tea, and Dinner with creativity and flair.

What You’ll Do

• Support the Restaurant Manager in delivering exceptional service and maintaining the highest standards.
• Be fully conversant with operational systems and departmental requirements.
• Drive continuous improvement by suggesting ways to enhance our guest experience.
• Ensure every guest receives attentive, courteous, and professional service in line with SOPs.
• Uphold all in-house policies, procedures, and legal requirements.
• Oversee daily maintenance checks and departmental checklists.
• Collaborate with the Restaurant Manager to meet cover and revenue targets, finding innovative ways to boost performance.

What We’re Looking For

• Previous experience in a similar role within a high-quality hospitality environment.
• A genuine passion for outstanding service and guest satisfaction.
• Strong leadership skills and a desire to develop yourself and others.

What’s In It For You

• 30 days holiday
• Excellent TRONC and service charge
• Free annual guest experience for you and a guest
• Pension scheme
• Complimentary meals and drinks on shift
• Generous discounts across Artfarm properties in Scotland, London, Somerset, Los Angeles, and Menorca
• Sports and social events led by local committees
• Life Assurance & Health Cash Plan
• Employee Assistance Programme
• Tailored career development opportunities

About Artfarm & The Fife Arms

Artfarm is an independent hospitality company renowned for creating unique destinations that celebrate art, community, and culture. The Fife Arms, located in the heart of Braemar, offers 46 individually designed bedrooms, the Albamhor Spa, and exceptional dining experiences—from the Clunie Dining Room’s wood-fire cooking to the Flying Stag Pub, Bertie’s Whisky Bar, and more.

Ready to join our family? Apply today and be part of something extraordinary.