Head of Trading - Service, Maintenance and Repair

RAC; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive service provider is seeking a Head of Trading to spearhead its trading strategy within the Mobile Mechanic division. This role requires proven experience in a senior trading capacity, strong analytical skills, and the ability to collaborate across functions. The position offers competitive benefits, including a share scheme, and the opportunity to drive significant growth in a digital-first environment. The company is recognized for its supportive culture and commitment to employee development.

Benefits

Competitive salary

Colleague Share Scheme

25 days annual leave

Pension scheme with matched contributions

24/7 confidential support service

Discount portal

Qualifications

• Proven experience in a senior trading or commercial role within a digital-first environment.
• Strong analytical skills with expertise in forecasting, modelling, and performance management.
• Excellent stakeholder management and communication skills.

Responsibilities

• Set the trading rhythm: Own weekly plans, sprints, and reviews.
• Forecast & model: Lead quarterly forecasting and performance reviews.
• Drive growth: Optimise pricing, promotions, and funnel conversion.
• Own promotional strategy: Manage the promotional calendar.
• Collaborate cross-functionally with Product, Marketing, and Operations.
• Mitigate risk: Identify risks and implement protection strategies.

Skills

Senior trading experience

Analytical skills

Stakeholder management

Job description

About The Role

RAC is introducing a newly created position within our Service, Maintenance & Repair (SMR) division, established to support significant business growth. RAC’s Mobile Mechanic division is the fastest-growing area of the business, delivering >200% year‑on‑year growth in 2025, with digital channels at the heart of our strategy. To accelerate this success, we’re looking for a Head of Trading to lead the end-to-end trading strategy and performance across our digital estate — the website and myRAC app — driving relentless week‑on‑week growth in revenue, bookings, and customer value.

We offer more than a job. We offer a career with purpose.

As a Head of Trading at RAC, you’ll get benefits that go the extra mile:

• Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme — a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.

• Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

• Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work‑life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.

• Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long‑term.

• Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.

• Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

What you’ll do

• Set the trading rhythm: Own weekly plans, sprints, and reviews to ensure consistent performance delivery.
• Forecast & model: Lead quarterly forecasting and performance reviews, identifying root causes of under/over‑performance and articulating clear action plans.
• Drive growth: Optimise pricing, promotions, merchandising, funnel conversion, and channel mix.
• Own promotional strategy: Manage the promotional calendar and ensure campaigns deliver revenue ambitions.
• Collaborate cross‑functionally: Partner with Product, Marketing, Operations, and Finance to execute trading plans effectively.
• Mitigate risk: Identify risks to plan and implement strategies to protect performance.

What we’re looking for

• Proven experience in a senior trading or commercial role within a digital‑first environment.
• Strong analytical skills with expertise in forecasting, modelling, and performance management.
• Highly numerate, able to evaluate concepts financially and assess profitability.
• Excellent stakeholder management and communication skills.
• Experience in automotive, retail, or service‑based industries is a plus.
• A growth mindset with a bias for action — turning insight into results.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.