Head of Logistics & Customer Experience

Themile; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading logistics firm in Greater London is seeking a Logistics Strategy & Operations Manager. The role involves overseeing the entire logistics function, managing both inbound and outbound supply chains, and developing a high-performance team. The ideal candidate has over 7 years of experience in logistics and supply chain management, particularly in fashion and e-commerce environments. Strong leadership, negotiation skills, and familiarity with logistics management systems are essential. This position offers an exciting opportunity to drive operational excellence.

Qualifications

• 7+ years of experience in logistics and supply chain management.
• Strong understanding of fashion and e-commerce logistics.
• Proven leadership skills in managing teams.

Responsibilities

• Oversee the entire logistics function including inbound and outbound supply chains.
• Lead and develop a high-performance logistics and customer service team.
• Maintain strong relationships with key logistics vendors and carriers.

Skills

Logistics management

Supply chain operations

Cross-functional team leadership

Negotiation skills

Problem-solving abilities

Communication skills

Tools

PVX

DHL

UPS

Aftership

Job description

A leading logistics firm in Greater London is seeking a Logistics Strategy & Operations Manager. The role involves overseeing the entire logistics function, managing both inbound and outbound supply chains, and developing a high-performance team. The ideal candidate has over 7 years of experience in logistics and supply chain management, particularly in fashion and e-commerce environments. Strong leadership, negotiation skills, and familiarity with logistics management systems are essential. This position offers an exciting opportunity to drive operational excellence.