Head Housekeeper - Didcot Community Hospital NEW Didcot Posted today £24,937 - £26,598 per annu[...]

Oxford Health; East Hagbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in East Hagbourne is seeking a Head Housekeeper to manage porters and cleaners at Didcot Community Hospital. The role involves ensuring high service standards, conducting staff training, and managing rosters. Candidates should have NVQ level 3 or relevant experience, and possess strong communication skills. The position offers opportunities for career progression along with several benefits including annual leave, NHS discounts, and a supportive working environment.

Benefits

Career progression opportunities

27 days annual leave

NHS discounts

Competitive pension scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Support and networking groups

Qualifications

• Experience of moving and handling activities.
• Basic cleaning skills.
• Knowledge of cleaning chemicals and materials.

Responsibilities

• Manage porters and cleaners to ensure service standards.
• Conduct inductions and appraisals for staff.
• Manage annual leave and sickness levels of staff.
• Support rota management and maintain stock levels for cleaning.

Skills

Ability to work independently

Good communication skills

Understanding of quality customer service

Basic IT skills (Microsoft Word and Excel)

Education

NVQ level 3 relevant certificate

Job description

Job overview

We are recruiting for a Head Housekeeper to join our team at the Didcot Community Hospital to manage porters and cleaners in order to ensure that all service standards are met and maintained.

The housekeeping team works closely with nursing staff to ensure a clean and safe environment for our patients as well as overseeing catering provisions. The role is full time (37.5 hours per week) and will involve shift work (7am – 3pm and 11am-7pm), weekends and bank holidays over a rolling rota, which will be paid at an enhanced rate.

If you're a strong team player with previous experience in housekeeping, customer service and rota management we would love to hear from you!

Main duties of the job

• Directly manage porters and cleaners and ensure that all service standards are met and maintained
• Carry out a localised induction with all new staff members managed by post holder
• Conduct annual appraisals and monthly supervisions for managed staff
• Be responsible for authorising annual leave and recording and managing sickness levels
• Ensure that all staff mandatory and task specific training is completed in liaison with Facilities co‑ordinator.
• Support line manager with rotas and cleaning schedules
• Ensure that staffing levels are maintained to adequately meet the service requirements; to highlight any issues immediately to line manager
• Managing stock levels for cleaning consumables, linen and food stock levels and highlighting shortages to line manager to order

Please refer to the job description attached for a comprehensive list of duties

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.

Person specification

Education

Essential criteria:

• NVQ level 3 relevant certificate or relevant experience

Experience

Essential criteria:

• Experience of moving & handling activities
• Basic Cleaning Skills
• Some knowledge of cleaning chemical/materials

Desirable criteria:

• Previous experience of supervising staff
• Experience of working in a mental health care setting

Skills

Essential criteria:

• Ability to work by themselves as well as being part of a team
• Good communication skills
• An understanding of the principles of delivering quality customer service
• IT skills – basic knowledge of Microsoft word and excel

Documents to Download

JD&PS (PDF, 220.3KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Samantha Wilcox

Title: Acting Facilities Support Manager

Email: [e-mail]

Telephone: [phone]