Guest Experience Receptionist & Multi-Task Specialist

Ibis; City of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in the hospitality sector is seeking a Reception Agent to create memorable experiences for guests. In this full-time role, you will greet and check-in guests, provide exceptional service, and promote hotel facilities. Ideal candidates will possess a service-focused personality and fluency in English, with hospitality experience as a plus. Join a team that values personal development and diversity.

Benefits

Employee benefit card offering discounted rates at Accor

Learning programs through our Academies

Corporate Social Responsibility activities

Qualifications

• Must possess a service-focused personality.
• Experience in hospitality is an asset.
• Fluency in English is required.
• Additional language skills are beneficial.

Responsibilities

• Greet and check-in guests while providing exceptional service.
• Promote hotel facilities and enhance guest experiences.
• Respond to requests and settle accounts.

Skills

Service focused personality

Experience in hospitality

Fluency in English

Additional languages

Tools

Opera system

Job description

A leading hotel in the hospitality sector is seeking a Reception Agent to create memorable experiences for guests. In this full-time role, you will greet and check-in guests, provide exceptional service, and promote hotel facilities. Ideal candidates will possess a service-focused personality and fluency in English, with hospitality experience as a plus. Join a team that values personal development and diversity.