Guest Experience Educator — Luxury Retail

Lululemon; Bicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading performance apparel company in Bicester seeks an Educator to enhance guest experiences through exceptional customer service and product education. In this role, you'll connect with guests, ensure seamless transactions, and promote an inclusive team environment. Ideal candidates will have a passion for guest engagement and a high school diploma or equivalent. The position requires flexibility in scheduling and the ability to work independently or part of a team.

Benefits

Competitive base pay

Team-based bonus program

Extended health plans

Paid time off

Generous employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development programs

Qualifications

• Must be legally authorized to work in the country.
• Must be 18 years of age or older.
• Must have proof of Right to Work.
• Ability to travel to assigned store with own transportation.

Responsibilities

• Interact with guests to ensure a great experience.
• Assess needs to provide effective solutions.
• Provide technical product education.
• Facilitate seamless transactions.
• Move dynamically to engage with guests.
• Receive guest feedback and act accordingly.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

A leading performance apparel company in Bicester seeks an Educator to enhance guest experiences through exceptional customer service and product education. In this role, you'll connect with guests, ensure seamless transactions, and promote an inclusive team environment. Ideal candidates will have a passion for guest engagement and a high school diploma or equivalent. The position requires flexibility in scheduling and the ability to work independently or part of a team.