Growth Manager – Agency Partnerships

Express KCS Ltd.; United Kingdom; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the creative and production sector is seeking a Growth Manager to enhance client relationships and drive business development. The ideal candidate will have over five years of experience in account management within a creative agency and possess exceptional communication and organizational skills.

Benefits

Structured career development

Opportunity to build key client relationships

Competitive salary package

Performance-based bonus

Qualifications

• 5+ years of experience in client services, account management, or production management.
• Strong knowledge of creative production processes.
• Excellent communication, presentation, and relationship-building skills.

Responsibilities

• Manage existing agency clients and develop new business relationships.
• Act as the primary point of contact for agency clients.
• Travel across the UK and Northern Europe for client meetings.

Skills

Client services

Account management

Production management

Communication

Relationship-building

Organisational skills

Job description

Location : UK-based (Hybrid – London or Southeast preferred)

Role Description

We are seeking an experienced Growth Manager to join our UK team. This is a client-facing, commercially-focused role where you will manage existing agency clients and develop new business relationships within the creative and production agency sector.

Key Responsibilities

A thorough knowledge of the following is mandatory for the person.

• Act as the primary point of contact while building a portfolio of agency clients across the UK and Northern Europe.
• Build strong, trusted relationships with senior agency stakeholders, demonstrating a clear understanding of creative production processes.
• Confidently discuss project execution across packaging, print, digital, and video production.
• Manage day-to-day delivery and service excellence with support from our offshore production teams.
• Identify and develop new business opportunities within the creative and production agency sector.
• Support the development of proposals, pricing models, and presentations for prospective clients.
• Collaborate internally to ensure solutions are aligned with client needs and delivered to the highest standard.
• Travel for client meetings and industry events across the UK and Northern Europe as needed.

Ideal Candidate

• 5+ years of experience in client services, account management, or production management within a creative agency, production agency, or marketing services environment.
• Strong working knowledge of creative production processes across packaging, print, digital assets, and video, enough to engage credibly with creative and production teams.
• Experience managing agency or brand accounts and developing new business.
• Excellent communication, presentation, and relationship-building skills.
• Comfortable working with offshore production models.
• Highly organised, commercially aware, and solution-focused.
• Willingness to travel across the UK and Northern Europe for client development.

Why Join EKCS?

• Work closely with leading creative and production agencies.
• Opportunity to build and shape key client relationships in a growing market sector.
• Structured career development within a collaborative, entrepreneurial environment.
• Competitive salary package, including performance-based bonus.