Groups & Events Planner Courtyard by Marriott Glasgow SEC

Hotelco51; United Kingdom; On-site; GBP 24,000 - 30,000; Full time

Job summary

A European hotel operator is seeking a detail-oriented Groups & Event Planner to manage event bookings at their Glasgow location. This role involves coordinating all aspects of group reservations and ensuring client satisfaction. Candidates should possess strong organizational skills, problem-solving abilities, and a customer-first mindset. Experience in sales and marketing is preferred.

Qualifications

• Detail-oriented with the ability to manage multiple processes.
• Strong customer-first mindset.
• Effective communication skills for client interactions.

Responsibilities

• Coordinate group bookings from deposits to rooming lists.
• Ensure deadlines and cut-off dates are managed.
• Maintain accurate inventory and group data.

Skills

Organization

Problem-solving

Communication

Customer service

Education

High school diploma or GED

2 years’ experience in sales and marketing or related field

Job description

Join Our Group Sales Team as aGroups & Event Planner

Based at our vibrant support office inGlasgow

Are you a master of organization with a passion for hospitality? Do you thrive in a fast-paced environment where no two days are the same? Then we’d love to meet you!

What You’ll Be Doing:

As our newGroups & Event Planner, you’ll be the go-to expert for managing all confirmed group bookings across our hotels. Your mission: ensure every detail is flawlessly executed and every guest experience is seamless.

Your key responsibilities will include:

• Coordinating all aspects of group bookings—from deposits and invoices to rooming lists and last-minute changes.
• Managing cut-off dates and ensuring all deadlines are met.
• Keeping hotel systems up to date with accurate inventory and group data.
• Maintaining well-organized files for each group account.
• Collaborating with Sales, Revenue Management, and Captains to align on upcoming groups.
• Supporting forecasts for group room nights and event revenue.

What You Bring:

• A sharp eye for detail and the ability to juggle multiple processes across several hotels.
• Strong problem-solving skills and a customer-first mindset.
• A solid understanding of sales strategies and how they apply across different properties.
• Excellent communication skills—you know how to build trust and rapport with clients.
• Flexibility and adaptability—you’re comfortable navigating different systems and working styles.
• Curiosity and tech-savviness—you pick up new tools quickly and love learning.

Qualifications

• High school diploma or GED; 2 years’ experience in the sales and marketing, guest services, front desk, or related professional area or degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
• Knowledge of the group planning process
• Team player
• Any experience with booking / managing Meeting & Events is a big plus!

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About Hotel Co 51

Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 30 properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,500 properties under 32 leading brands spanning 138 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

Location: United Kingdom, Courtyard Glasgow SEC