GP Practice IT Support Specialist

NHS; United Kingdom; On-site; GBP 31,000 - 38,000; Full time

Job summary

A healthcare provider in the UK seeks a Primary Care Software Support Officer to enhance software use in GP practices. This role requires experience in primary care, excellent communication, and IT skills, particularly with EMIS Web. The successful candidate will provide support, manage process changes, and ensure service improvement. A degree or equivalent experience is essential. This is a fixed-term position with an annual salary of £31,049 to £37,796.

Benefits

27-day holiday scheme rising to 33 after 10 years

NHS Discounts

Salary Sacrifice schemes including lease cars and Cycle to Work

Qualifications

• Practical experience within a primary care setting.
• Experience in training and supporting staff.
• Understanding of NHS IT systems and requirements.

Responsibilities

• Support local GP practices in deploying key software solutions.
• Facilitate effective use of digital systems within Primary Care.
• Provide support to clinical and non-clinical system users.

Skills

Excellent analytical skills

Excellent communication skills

Advanced Microsoft Office skills

High attention to detail

Ability to work autonomously

Experience in troubleshooting IT issues

Confidence to manage process change

Ability to establish effective working relationships

Education

Educated to Degree level or equivalent experience

Tools

EMIS Web

Microsoft Office

PowerBI

Job description

A healthcare provider in the UK seeks a Primary Care Software Support Officer to enhance software use in GP practices. This role requires experience in primary care, excellent communication, and IT skills, particularly with EMIS Web. The successful candidate will provide support, manage process changes, and ensure service improvement. A degree or equivalent experience is essential. This is a fixed-term position with an annual salary of £31,049 to £37,796.