GP Medical Receptionist – Patient Care & Admin

Nhsscotland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Glasgow seeks a Medical Receptionist to act as the first point of contact for patients, providing exceptional customer service and managing administrative tasks. Candidates should have previous GP surgery experience, strong organisational skills, and proficiency in office software. This permanent role offers an engaging opportunity to contribute positively to patient care within a supportive medical practice. Apply soon, as interviews will be conducted while the advert remains open.

Qualifications

• Previous GP surgery experience is essential.
• Administrative experience is highly desirable.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Manage patient appointments using Emis.
• Answer incoming calls and direct enquiries appropriately.
• Maintain accurate patient records.
• Handle administrative duties such as data entry and processing.
• Collect and verify patient information prior to consultations.
• Assist with billing procedures and process payments.

Skills

Excellent communication skills

Organisational skills

Proficiency in Microsoft Office

Multitasking ability

Job description

A healthcare provider in Glasgow seeks a Medical Receptionist to act as the first point of contact for patients, providing exceptional customer service and managing administrative tasks. Candidates should have previous GP surgery experience, strong organisational skills, and proficiency in office software. This permanent role offers an engaging opportunity to contribute positively to patient care within a supportive medical practice. Apply soon, as interviews will be conducted while the advert remains open.