Global Financial Crimes Specialist – Proficiency Coach

Bank of America; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global financial institution is seeking a Global Financial Crimes Specialist – Proficiency Coach in Belfast. This role involves investigating external financial crimes and providing coaching to enhance the quality of investigations. Candidates should possess a Bachelor's degree, relevant experience in financial crimes, and proficiency in Microsoft Excel. This position emphasizes a commitment to diversity and offers competitive benefits including private healthcare and flexible benefits options.

Benefits

Private healthcare for you and your family

Competitive pension plan

20 days of back-up childcare

Flex fund for benefits

Access to emotional wellbeing helpline

Access to gyms and wellbeing Apps

Charity contribution matching

Volunteering opportunities

Qualifications

• Robust relevant business and functional experience.
• Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position.
• Knowledge of AML typologies is required.

Responsibilities

• Perform end-to-end investigations of external financial crimes.
• Review and analyze investigations to ensure quality metrics are met.
• Liaison with Law Enforcement when required.

Skills

Coaching

Fraud Management

Quality Assurance

Regulatory Compliance

Investigation Management

Policies, Procedures, and Guidelines Management

Risk Management

Issue Management

Reporting

Written Communications

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Excel

Job description

Job Title

Global Financial Crimes Specialist – Proficiency Coach

Corporate Title

up to VP

Location

Belfast

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. We’re devoted to being a diverse and inclusive workplace for everyone and invest heavily in our teammates and their families with competitive benefits to support their well‑being.

Job Description

This role is responsible for performing end‑to‑end investigations or investigative support functions of external financial crimes activities across one or more lines of business. The job covers reviewing routine to complex investigations—including fraud committed by external parties, money laundering, or terrorist financing—and acting as the liaison to Law Enforcement as required. The role also provides coaching and input to investigators to improve case quality, ensure all cases are sufficiently investigated, and findings are adequately documented.

Responsibilities

• Reviews, analyses, and makes recommendations on investigations while identifying enhancements to ensure cases meet or exceed closure and quality metrics.
• Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement.
• Reports facts of the investigation to senior stakeholders, assists in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front‑Line Units (FLU) to resolve investigations.
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input, and testing, or law‑enforcement liaison responsibilities in an investigative support role.
• Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures.

Required Qualifications

• Robust relevant business and functional experience.
• Degree required: Bachelor’s or equivalent work experience.
• Prior anti‑money laundering / financial crimes investigation experience in a financial institution or government position, as well as relevant experience of AML/Compliance and/or knowledge of AML typologies.
• Proficiency in Microsoft Excel is needed.

Desired Qualifications

• Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity.
• Certifications: ACAMS – Association of Certified Anti‑Money Laundering Specialists.
• Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks.
• Ability to analyse large amounts of data, intelligence, and information to detect suspicious activity.

Skills

• Coaching
• Fraud Management
• Quality Assurance
• Regulatory Compliance
• Investigation Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Issue Management
• Reporting
• Written Communications

Benefits

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of back‑up childcare including virtual tutoring and 20 days of back‑up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline, and virtual GP services.
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood.
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Equal Opportunity Employer

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We invite you to register your information by completing a confidential background and sex of job applicants and employees form. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.