General Manager: Lead Growth, Ops & Service Excellence

FMG Repair Services Limited; Greater London; On-site; GBP 75,000; Full time

Job summary

A leading automotive repair firm in Mitcham is seeking an experienced General Manager to oversee operations, ensuring profitability and high customer satisfaction. The ideal candidate will manage a team of 23 staff, including 8 technicians, and drive continuous improvement. The role offers a competitive salary of OTE £75k, generous benefits, and the opportunity to impact a fast-paced environment significantly. Join us at the forefront of the industry and shape the future of automotive repair!

Benefits

Monthly bonus schemes

24 days annual leave plus public holidays

Extra day off to celebrate your birthday

Free life assurance

Exclusive vehicle-leasing schemes

Pension & save-as-you-earn share scheme

Retailer discounts and cashback deals

Well-being services

Financial Wellbeing app

Qualifications

• Proven experience in a leadership role within the automotive repair or related industries.
• Ability to drive operational efficiency and profitability.
• Excellent communication and interpersonal skills for team management.

Responsibilities

• Lead and motivate a team of 23 including 8 technicians.
• Ensure compliance with industry standards and financial targets.
• Optimize workflow and manage Key Performance Indicators.

Skills

Leadership

Operational Excellence

Customer Satisfaction

Team Management

KPI Management

Job description

A leading automotive repair firm in Mitcham is seeking an experienced General Manager to oversee operations, ensuring profitability and high customer satisfaction. The ideal candidate will manage a team of 23 staff, including 8 technicians, and drive continuous improvement. The role offers a competitive salary of OTE £75k, generous benefits, and the opportunity to impact a fast-paced environment significantly. Join us at the forefront of the industry and shape the future of automotive repair!