General Manager

FMG Repair Services Limited; Greater London; On-site; GBP 75,000; Full time

Job summary

A leading automotive repair firm in Mitcham is seeking an experienced General Manager to oversee operations, ensuring profitability and high customer satisfaction. The ideal candidate will manage a team of 23 staff, including 8 technicians, and drive continuous improvement. The role offers a competitive salary of OTE £75k, generous benefits, and the opportunity to impact a fast-paced environment significantly. Join us at the forefront of the industry and shape the future of automotive repair!

Benefits

Monthly bonus schemes

24 days annual leave plus public holidays

Extra day off to celebrate your birthday

Free life assurance

Exclusive vehicle-leasing schemes

Pension & save-as-you-earn share scheme

Retailer discounts and cashback deals

Well-being services

Financial Wellbeing app

Qualifications

• Proven experience in a leadership role within the automotive repair or related industries.
• Ability to drive operational efficiency and profitability.
• Excellent communication and interpersonal skills for team management.

Responsibilities

• Lead and motivate a team of 23 including 8 technicians.
• Ensure compliance with industry standards and financial targets.
• Optimize workflow and manage Key Performance Indicators.

Skills

Leadership

Operational Excellence

Customer Satisfaction

Team Management

KPI Management

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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General Manager

Reference: DEC20258834

Expiry date: 2025-12-24 12:30:00.000

Location: Mitcham

Benefits: A superb range of exclusive, colleague only benefits and discounts

Salary: OTE £75k (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits

Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experiencedGeneral Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment.

As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you’re a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands-on leadership. Join FMG Repair Services and drive success-apply today!

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there’s much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …

• fantastic monthly bonus schemes!
• 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
  Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing - it’s an exciting time for the industry and we’re committed to being at cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.