General Manager

Project Solver Ltd; Great Dunmow; On-site; GBP 55,000; Full time

Job summary

A leading electrical services company in Great Dunmow is seeking a General Manager to oversee operations across the UK. The ideal candidate will possess extensive leadership experience and a commitment to customer service and compliance. The role includes managing, developing, and motivating a high-performing team. Competitive salary and benefits package offered.

Benefits

Mobile phone

28 days holiday

Company pension scheme

Sick pay at discretion

Qualifications

• Minimum of 5 years' leadership experience.
• At least 2 years of proven leadership experience.
• Strong capability to manage and motivate a team.

Responsibilities

• Lead, manage, and motivate staff to achieve their potential.
• Ensure compliance with health, safety, and quality standards.
• Develop and maintain strong client relationships.

Skills

Leadership experience

Team management

Customer service commitment

Health & safety compliance

Process compliance

Education

Level 5 qualification in Business Management or equivalent

Job description

General Manager

Great Dunmow, Essex | Full Time | £55,000 per annum plus benefits

Do you have what it takes to lead a high-performing team and make an impact across the UK? Are you ready to take charge of operations for a company trusted by Nike, TK Maxx, The O2 Arena, and Great Ormond Street Hospital? Our client specialises in a wide range of electrical testing compliance services and electrical remedial / project work on a UK nationwide basis.

What's in it for you?

• Mobile phone
• 28 days holiday
• Company pension scheme
• Sick pay at the Line Manager's discretion

Are you the right person for the job?

We're looking for a strong, experienced leader who:

• Has a minimum of 5 years' leadership experience
• Holds a Level 5 qualification in Business Management (or equivalent)
• Has at least 2 years of proven leadership experience with a successful record
• Is committed to customer service, health & safety, and process compliance
• Can manage, develop, and motivate a team effectively

What will your role look like?

Leadership & Team Management

• Develop, manage, and motivate staff to achieve their potential
• Conduct regular meetings with team members and deliver annual appraisals
• Engage with engineers weekly to maintain strong relationships
• Be involved in all recruitment stages for engineers and office staff
• Support in HR matters and provide guidance or training where required

Operations & Planning

• Plan, organise, direct, coordinate, and control Field Service activity across the UK
• Ensure health and safety, environmental, quality, and process compliance in all activities
• Plan workload up to 3 months ahead to manage resources and recruit if required
• Use planning/programming tools to manage workload for yourself and your departments
• Conduct random spot checks on engineers and maintain the company fleet

Client & Financial Management

• Meet customer targets and expectations using resources cost-effectively
• Develop relationships based on trust, integrity, and delivery
• Meet financial targets for revenue, P&L, margin, recoveries, invoicing, costs, and stock control
• Provide monthly forecasts and contribute to annual budget setting
• Support key client contracts to ensure works are planned, scheduled, and profitable
• Report and present internally and externally using formal and informal methods

Technical & Industry Support

• Support colleagues and clients with technical enquiries related to the electrical industry
• Produce electrical remedial/install quotations
• Liaise with clients and attend site meetings to provide technical advice
• Maintain knowledge of relevant regulatory and safety requirements

Other Responsibilities

• Influence colleagues and others outside direct reporting lines
• Any other reasonable task requested by the Board of Directors

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