General Manager

Dhillon's Brewery Ltd; Coventry; On-site; GBP 150,000 - 200,000; Full time

Job summary

A hospitality establishment in Coventry seeks a dynamic General Manager to oversee daily operations. The successful candidate will have substantial experience in the hospitality sector, particularly in food preparation and service. Responsibilities include managing staff, ensuring high standards in service and food safety, and collaborating with vendors. Strong leadership and communication skills are essential, along with a passion for providing exceptional customer experiences.

Qualifications

• Proven experience in a managerial role within the restaurant or hospitality sector.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Familiarity with food safety standards and regulations.

Responsibilities

• Oversee all aspects of daily operations to ensure smooth service delivery.
• Manage and supervise floor and bar staff.
• Liaise with third party vendors to ensure customer satisfaction.

Skills

Leadership skills

Food & beverage knowledge

Communication skills

Job description

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in the hospitality industry, with a focus on food preparation and service. As a leader, you will be responsible for ensuring exceptional customer experiences while managing staff and third party vendors effectively, and maintaining high standards of customer service and guest experience

Responsibilities

• Oversee all aspects of daily operations, ensuring smooth and efficient service delivery.
• Manage and supervise floor and bar staff
• Liaise with third party vendors to ensure customer satisfaction is met
• Maintain high standards of food safety and hygiene in compliance with health regulations.
• Develop and implement training programmes for new employees
• Complete daily/weekly tasks such as staff rota, cash up, monitor inventory levels, oversee the Epos system, manage enquiries for bookings and corporate events and more
• Foster a positive work environment through effective team management and leadership practices.
• Collaborate with the marketing team to promote special events and menu offerings.
• Conduct regular performance evaluations of staff to encourage professional growth and development.
• Ensure procedures are being adhered to, to the highest level

Qualifications

• Proven experience in a managerial role within the restaurant or hospitality sector.
• Strong food & beverage knowledge
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Familiarity with food safety standards and regulations
• Previous experience in kitchen management is an advantage.
• Exceptional communication skills, both verbal and written, to interact effectively with staff and customers alike.
• A passion for delivering outstanding service in a fast-paced environment is crucial.