General Manager

Cezanne HR; Bedford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality group in Bedford is seeking an experienced General Manager to oversee operations of their flagship pub. You will ensure exceptional guest experiences, manage a motivated team, and drive sales and retention. The ideal candidate will have previous management experience in a high-quality food environment, with strong leadership and operational skills. This role offers autonomy and the opportunity to imprint personal style on the business.

Qualifications

• Previous General Management experience in a gastro/high quality food environment.
• Excellent operational skills and back office management.
• Ability to lead and develop a team effectively.

Responsibilities

• Overall management of the pub ensuring operational excellence.
• Care for guests and exceed their expectations.
• Drive key measures of sales and team retention.

Skills

Energetic and vibrant personality

Excellent operational skills

Strong financial understanding

Leadership and motivation

Result driven and ambitious

Job description

Company Description

D'Parys - our flagship pub, resides in the very town of our Grandfather’s brewery. Serving up beers made from the local water, our charming and charismatic pub and hotel is nestled in Bedford’s Victorian ‘urban vista’ of De Parys avenue. This magnificent site is nearby to the Bedford Park, bustling town centre, a short walk from the area’s proudest landmark (the Bedford Embankment) and just a fifty-minute train ride to the country’s capital.

Position

Your role as General Manager:

• Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery
• Ensuring guests are cared for to the highest standards and expectations exceeded
• Delivering against key measures of sales, profit, and team retention whilst having fun along the way!
• Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control
• Create and maintain a motivated team with excellent standards identifying talent and ensuring succession
• Regular employee appraisals and implementation of performance management

Requirements

Energetic and vibrant, as General Manager you will be the face of our businesses and have a natural flair for hospitality and the ability to motivate and lead a team through your passion, standards and commitment.

• Previous General Management experience, ideally gained in a gastro/ high quality food environment
• Excellent operational skills as well as a solid base of back office management
• Full financial understanding, and be able to react to the ever-changing needs of the business
• The ability to lead from the front and develop & train the team where required
• A result driven and ambitious individual excited at the opportunity to grow your business
• A passion for the industry and the challenges that come with it
• Energy and motivation to successfully lead and inspire your team

Other information

In return, we will provide you with a great package including:

Passion and energy will be key – in return you will be given autonomy and ownership to take this business to new heights and the successful General Manager will have an opportunity to really stamp their own personality onto the operation.