General Assistant

Aramark NV; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable service provider in London is seeking a General Assistant to provide excellent customer service and support daily operations. This role involves serving food and beverages, operating tills, and maintaining cleanliness in dining areas. Ideal candidates should have great English language skills and customer service experience is advantageous, though full training is offered. This permanent position involves 35 hours per week, with a salary of £13.85 per hour plus benefits.

Benefits

Lunch provided when working

Access to PerkBox – discounts and services

Employee Assistance Programme

Life assurance

Pension contributions

Career development opportunities

Apprenticeship schemes and training

Qualifications

• Great spoken and written English required.
• Impeccable customer service skills essential.
• Food service experience is desirable but not necessary as full training will be provided.

Responsibilities

• Set up for breakfast and lunch service.
• Serve food and beverages to customers while adhering to safety protocols.
• Refill stock and clean dining areas.
• Operate tills and process payments.
• Maintain menu boards and condiments presentation.
• Assist with washing up and clearing tables.
• Comply with health and safety protocols.

Skills

Great spoken and written English

Impeccable customer service skills

Previous customer-facing or food service experience

Job description

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Aramark UK are currently recruiting for aGeneral Assistant to join our integral team at 60 Victoria Embankment, London, EC4Y 0JP (with occasional work at Bank Street).

As a General Assistant, you will mainly be working front-of-house. You will support day-to-day operations by serving food and beverages to our customers, alongside till work, cleaning dining areas, and supporting both front and back of house areas. You will provide excellent customer service and report to the General Manager on site.

What do we offer

• Permanent position, 35 hours per week, Monday–Friday, shifts between 7:00am–5:00pm
• Hourly rate: £13.85 per hour plus holiday pay
• Lunch provided when working
• Access to PerkBox – 100s of discounts, online GP appointments, mental health support
• Employee Assistance Programme
• Life assurance, pension contributions, and more
• Career development opportunities – we love to promote from within
• Apprenticeship schemes and great training provided

A day in the life of a General Assistant

• Setting up for breakfast and lunch service
• Serving food and beverages to customers, ensuring health and safety protocols are adhered to
• Stock refilling, stock rotation, cleaning dining and serving areas
• Operating tills and processing payments
• Maintaining menu boards and ensuring condiments are presented correctly
• Assisting with washing up and clearing tables
• Complying with Health & Safety and Fire Policy

You will be set up for success if you have

• Great spoken and written English
• Impeccable customer service skills
• Previous customer-facing or food service experience (desirable, but full training provided)

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.