General Assistant

Better; Belfast; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused leisure provider seeks a motivated General Assistant at the Avoniel Leisure Centre in Belfast. The role requires delivering excellent customer service, maintaining equipment, and ensuring a clean and safe environment. Ideal candidates should possess strong communication skills, a can-do attitude, and knowledge of health and safety. This part-time permanent position offers flexible hours and various employee benefits, such as health assurance and leisure center memberships.

Benefits

Access to a pension scheme

Health Assurance

Discounted leisure center membership

Free annual eye tests

Qualifications

• Ability to maintain professionalism and customer service standards.
• Flexibility and reliability are essential.
• First Aid at Work certificate is ideal.

Responsibilities

• Provide a welcoming and professional service to customers.
• Prepare areas and equipment for events and activities.
• Monitor and perform routine maintenance of equipment.
• Ensure cleanliness and supervision during events.

Skills

Customer service focus

Team player

Knowledge of health and safety

Strong communication

Can-do attitude

Job description

GLL is looking for aGeneral Assistantto join the team at Avoniel Leisure Centre. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job,it'sa career.

General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our generalassistantsrole is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.

Ideally,you'llhave a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from allwalks of life. Flexibility,punctualityand reliability are just as important as integrity, a can-doattitudeand a real focus on customer service. Passion and personality will stand you in good stead too!

Whatyou’lldo:

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming,helpfuland professional operational service.

• To prepare areas and equipment for events/activities asappropriate.

• To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings asrequired, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures.

• Responsible for the efficient and effective control of theday to dayoperations and service of events/activities, ensuring that security, general cleanliness, customersupervisionand equipment checks aremaintained.

• To prepare areas and equipment for events/activities asrequired.

• To ensure that all equipment is used in a manner consistent with safe working practice.

• To ensure that equipment is fit for purpose prior to customers being allowed to make use of.

• Toensure excellent standards of cleanliness at all times.

• To promote the facility in a positive manner toretainexisting customers, encourage greater participation, and introducenew usersto the stadium.

What you need:

• A can-do attitude

• A real focus on customer service.

• Passion and personality

• Knowledge of health and safety

• Bea great teamplayer

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

This is a part time permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard tobenefitthe communities weoperatein. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business

AdditionallyGLL offers employees a range of employment benefits:

• Access to a pension scheme.

• Health Assurance and access to Counselling services

• Access to the tax efficient Ride to Work bicycle purchase scheme.

• Free annual eye tests

• Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

• The right to stand for the Society board and to vote for board members torepresentyou

• Access to team building and fun events such as Treks, Concerts outings etc

• Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’,because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer twodifferent typesof work arrangements:

• A permanent employment contract - part time and full time

• A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

Sowhether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children,you’llbe able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in PeopleGoldAward employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, & making a real difference to people’s lives.

We are an inclusive employer. Weseekand welcome diversity in our teams.

All pay rates are subject to skills, experience,qualificationsand location.