General Assistant

Better; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community hub in Belfast is seeking a General Assistant to support daily operations and ensure exceptional customer experiences. The ideal candidate thrives in busy environments, possesses a First Aid at Work certificate, and demonstrates flexibility and reliability. You will be responsible for maintaining cleanliness, preparing event areas, and providing excellent customer service. This role offers the opportunity to develop a rewarding career in a dynamic environment.

Qualifications

• Ability to thrive in a busy environment.
• High responsibility and calm under pressure.
• Strong focus on customer service.

Responsibilities

• Maintain a positive image of the center.
• Prepare areas and equipment for events.
• Carry out routine monitoring and maintenance of equipment.
• Control day-to-day operations and service of events.
• Ensure excellent standards of cleanliness.

Skills

Customer service

First Aid at Work certificate

Flexibility

Punctuality

Reliability

Can-do attitude

Job description

GLL is looking for a General Assistant to join the team at Girdwood Community Hub. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job, it's a career.

General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.

Ideally, you'll have a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too!

What you’ll do

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
• Prepare areas and equipment for events/activities as appropriate.
• Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor/Manager any faults or major repairs in line with company procedures.
• Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
• Prepare areas and equipment for events/activities as required.
• Ensure that all equipment is used in a manner consistent with safe working practice.
• Ensure that equipment is fit for purpose prior to customers being allowed to make use of.
• Ensure excellent standards of cleanliness at all times.
• Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.

What you need