Gaming PC Customer Service Apprentice

Leighcollege; United Kingdom; On-site; GBP 15,000; Full time

Job summary

A leading gaming PC company in the UK is seeking a Customer Service Apprentice to handle customer enquiries and provide support. The role requires tech-savvy individuals who are organized and eager to learn. Responsibilities include responding to queries via multiple channels, processing orders, and assisting with social media. Successful candidates may advance to a permanent position with career progression opportunities. This apprenticeship is ideal for those looking to begin a career in customer service.

Qualifications

• Math GCSE at grade 4 is required.
• Candidates should have relevant qualifications and industry experience.

Responsibilities

• Respond to customer queries via email, phone & live chat.
• Process orders and provide aftersales support.
• Assist with social media and online reviews.
• Learn product knowledge to confidently advise customers.

Skills

Customer care skills

Initiative

Education

GCSE in Math (grade 4)

Job description

A leading gaming PC company in the UK is seeking a Customer Service Apprentice to handle customer enquiries and provide support. The role requires tech-savvy individuals who are organized and eager to learn. Responsibilities include responding to queries via multiple channels, processing orders, and assisting with social media. Successful candidates may advance to a permanent position with career progression opportunities. This apprenticeship is ideal for those looking to begin a career in customer service.