Furniture Sales Associate (Full-Time)

Sterling Furniture; City of Edinburgh; On-site; GBP 23,000 - 45,000; Full time

Job summary

A leading furniture retailer in Edinburgh is seeking a Furniture Sales Associate to provide outstanding customer service and guide shoppers in finding the perfect furniture for their homes. The position offers a competitive salary of £23,810 plus commission with opportunities for professional growth in a supportive work environment. Join a company that values family, quality, and customer satisfaction.

Benefits

Wellbeing support

Career growth opportunities

Generous staff discount

30 days paid holiday

Complimentary electric car charging

Life assurance

Qualifications

• Must prioritise customer experience.
• Attention to detail is critical for bespoke orders.
• Ability to work independently and in a team is essential.

Responsibilities

• Guide customers to discover the right pieces for their homes.
• Deliver exceptional customer service.
• Build meaningful connections with customers.

Skills

Customer experience prioritization

Attention to detail

Energy and initiative

Professionalism

Communication skills

Problem-solving

Job description

Location: Edinburgh | Salary: £23,809 plus commission (OTE up to £45k) | Application Deadline: 2025年11月30日

Role

Role: Furniture Sales Associate
Location: Edinburgh
Salary: Competitive base salary of £23,810 (based on FT hours), with the potential to earn up to £45k+ OTE
Hours: Full-time 37.5 hours
Contract: Permanent
Start date: ASAP

Join Our Team at Sterling Home in one of our Edinburgh Stores, as a Furniture Sales Associate!

The Role: The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.

We are looking for someone who:

• Naturally prioritises the customer experience, instinctively putting their needs first
• Demonstrates meticulous attention to detail, essential when handling bespoke orders
• Brings energy and initiative to every task, thriving both independently and in a team
• Reliable, polished, and warmly professional - always arriving with a smile
• Engages with ease - an attentive listener and confident communicator who builds trust with customers and colleagues
• Thinks on their feet, approaching challenges with calm and clarity

About us

Our Ambition
For over 50 years, we've been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.

Our Vision
In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland's largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.

Our Products
Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organized by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.

Our Stores
Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.

Sterling Home: quality, family, and inspiration under one roof.

Benefits

Here’s what you can look forward to as our Sterling Home colleague:

• Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
• Career Growth: Unlock development opportunities and grow your career with us.
• Secure Your Future: Boost your pension for a brighter tomorrow.
• Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
• Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
• Convenient Perks: Complimentary electric car charging points.
• Life Assurance: Free life cover of at least twice your annual salary, up to retirement age.

How to apply & next steps

Excited to be part of our team?

If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!

We understand that searching for a new opportunity can be challenging, so we’ve made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome - whether that’s inviting you to a pre-screen interview or letting you know that your experience isn’t quite the right fit for us at this time.

We are committed to responding to all applications within 7 working days, no matter the outcome.

Our recruitment process is straightforward:

1. Submit your CV.
2. You’ll be notified whether you’ve made it to the next stage - a pre-screen telephone interview, where we’ll share more details about the role and learn about your experience and what you're looking for.
3. If you move forward, the final step is a face-to-face interview with a Store Manager.

APPLY NOW to join our team as a Furniture Sales Associate and embark on a rewarding career journey with Sterling Home.

At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You'll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.

Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you’re considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.

Sterling Home

Inclusion & Diversity

Sterling Homes are committed to creating an inclusive and respectful environment for all. We celebrate diversity whilst empowering and trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn from one another and grow together.

Job Profile

Job Profile document