Fishkeeping Sales Assistant

Maidenhead Aquatics; Tees Valley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading aquatic retailer in the UK is seeking a full-time Fishkeeping Sales Assistant for their Stokesley store. The role involves assisting in daily store maintenance, providing exceptional customer service, and sharing fishkeeping knowledge with customers of all experience levels. The ideal candidate should have a strong passion for fishkeeping and demonstrate self-motivation and enthusiasm for customer engagement. This position requires work on weekends and bank holidays, appealing to those who love working within a dedicated team.

Qualifications

• Previous experience in aquatics and fishkeeping is preferred.
• Must be enthusiastic about fishkeeping and customer service.
• Ability to work weekends and bank holidays.

Responsibilities

• Assist in day-to-day store maintenance and livestock care.
• Deliver excellent standards of customer care and store presentation.
• Communicate fishkeeping knowledge to customers.

Skills

Interest in fishkeeping

Strong customer service

Self-motivated and organized

Job description

Overview

Full Time Fishkeeping Sales Assistant - Stokesley At North East Application deadline 31st January 2026

Store: Maidenhead Aquatics StokesleyStrikes Garden Centre, StokesleyA172MiddlesbroughTS9 5HJ

Our brilliant Stokesley store is looking to expand its team.

What are the working hours/days?

This job role involved working 37.5 hours per week.

Who are we looking for?

The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.

• They should be self‑motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.
• Be outgoing and confident, engaging with customers, comfortable working weekends and bank holidays, and physically able.

What does the role involve?

Aiding in the day‑to‑day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.

Delivery of excellent standards of livestock care and store presentation.

Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care.

Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.

Working efficiently as part of a team in a fast‑paced retail environment.

Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.

Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.

Where will you be working?

Our Stokesley is located at Strikes Garden Centre in Stokesley, close to Middlesbrough.

Apply for this role

Please fill in the form below to submit your application. After submission a member of the team will be in touch.