Frontline Security & Customer Care Officer

Savills Plc; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management firm is seeking Security and Customer Service Officers for The Red Dragon Centre in Cardiff. The role requires relevant SIA licenses and involves ensuring the safety and security of the site, performing patrols, handling customer enquiries, and managing incidents. Preferred candidates will have security experience and customer-facing skills. This position involves working 48 hours a week with a pay of £12.42 per hour.

Qualifications

• Must hold a valid SIA Security License.
• Preferred previous security experience in a similar role.
• Customer-facing experience in a security context.

Responsibilities

• Ensure safety and security of The Red Dragon Centre.
• Conduct regular patrols as instructed.
• Record incidents and comply with health and safety policies.
• Assist the public and manage emergencies.

Skills

SIA Door supervisor

SIA CCTV license

Security experience

Customer-facing experience

Job description

A leading property management firm is seeking Security and Customer Service Officers for The Red Dragon Centre in Cardiff. The role requires relevant SIA licenses and involves ensuring the safety and security of the site, performing patrols, handling customer enquiries, and managing incidents. Preferred candidates will have security experience and customer-facing skills. This position involves working 48 hours a week with a pay of £12.42 per hour.