Front of House Team Member

Nuffield Health Brentwood; Guildford; On-site; GBP 22,000 - 27,000; Part time

Job summary

A fitness and wellbeing provider in Guildford is seeking a Front of House Team Member to deliver exceptional customer service and create a warm, welcoming environment. The ideal candidate will possess strong communication skills and basic computer proficiency, and be willing to train as a Lifeguard. This part-time role involves providing assistance to club members and visitors, ensuring they feel valued and cared for. Enjoy a range of fitness and wellbeing rewards including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Able to provide exceptional customer service.
• Strong communication skills both face-to-face and over the phone.
• Willing to undergo training for Lifeguard breaks.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the reception and maintain attention to detail.
• Create a welcoming and professional environment.
• Answer queries in a caring manner.
• Be able to swim to a high standard.

Skills

Customer service

Communication skills

Basic computer skills

Initiative

Empathy

Job description

Front of House Team Member

Guildford | Gym | Permanent | Part Time

24 hours per week

£26,166.40 pro rata

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face‑to‑face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.