Front Of House Team Member

Devon Hotel; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hotel in Exeter is seeking enthusiastic waiting staff to deliver exceptional customer service in a bustling brasserie environment. The ideal candidate will display excellent interpersonal skills, proactive service, and a passion for hospitality. Responsibilities include serving meals and drinks, maintaining high cleanliness standards, and ensuring guest satisfaction. Benefits include generous TRONC and opportunities for career development in the hospitality sector. Join a dynamic team committed to creating memorable guest experiences.

Benefits

Generous TRONC

Discounts with local businesses

Career development opportunities

Qualifications

• Ability to keep high standards in customer service.
• Organized and attentive to details.
• Flexible and able to work both in teams and independently.

Responsibilities

• Deliver excellent customer service and guest experience.
• Run meals and drinks to tables and take orders.
• Monitor stock levels and cleanliness, taking ownership of tasks.

Skills

Customer service

Proactivity

Teamwork

Organizational skills

Flexibility

Job description

Hourly rate and hours per week: £7.55 - £12.21 per hour / 35 + Hours a week

Deadline to apply: 30th January 2026

(please note, due to licencing requirements we are unable to accept high school students for this role)

Working in our Brasserie as a member of waiting staff means you will be an ace at customer service and have the personality to keep even the most tricky customers mesmerised and content. The role might be called waiting, but proactivity is key to our teams success and we need like-minded people to join us!

What will I be doing?

Well, not waiting! This role is all about customer service and delivering the best possible experience to our guests. This involves anything from running meals and drinks to tables to taking orders and building long lasting relationships with those we a lucky to have come though our doors. On top of that:

• Breakfast, Lunch, Dinner, Afternoon Tea, Weddings and Functions, we do it all and so will you!
• We love our reputation for great service, so keeping standards high is key.
• Monitoring stock levels and cleanliness, actioning what you see and taking ownership of the task.

What are we looking for?

We are looking for someone who wants to be here and be part of our journey. If you love interacting with people and are the go to friend for a good time you are on the right page. It also helps to be organised, attentive and flexible. Being able to work as part of a team and alone, all the fun stuff that makes hospitality an exciting career.

What’s in it for me?

Generous TRONC, discounts with companies both near and far and contracted hours! Oh, and getting to work with a group of people who are focused on being the best at what we do and helping you develop your career in hospitality, if that’s what you want to do!