Front of House Host: Customer Experience at Bank

Portico Corporate Reception Management Ltd; City of Edinburgh; On-site; GBP 23,000 - 29,000; Full time

Job summary

A corporate reception management company based in Edinburgh is seeking a Welcome Host to enhance visitor experiences at a prestigious bank. This role involves engaging with clients while managing multiple tasks efficiently. Candidates should have customer service experience, strong organizational skills, and a proactive attitude. Benefits include excellent holiday allowances, pension contributions, life insurance, and access to a training academy. This full-time position offers 40 hours a week, Monday to Friday.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Qualifications

• Previous experience in a customer service or front of house role is essential.
• Be highly motivated and able to take initiative.
• Demonstrate excellent coordination skills.

Responsibilities

• Ensure a positive visitor experience at a prestigious bank.
• Answer queries confidently in person, phone, or email.
• Handle various front of house and facilities-related duties.

Skills

Customer service experience

Organizational skills

Communication skills

Positive attitude

Job description

A corporate reception management company based in Edinburgh is seeking a Welcome Host to enhance visitor experiences at a prestigious bank. This role involves engaging with clients while managing multiple tasks efficiently. Candidates should have customer service experience, strong organizational skills, and a proactive attitude. Benefits include excellent holiday allowances, pension contributions, life insurance, and access to a training academy. This full-time position offers 40 hours a week, Monday to Friday.