Fraud Investigator

Lendable Ltd; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fintech company in the UK seeks a Fraud Investigator to conduct important fraud checks and investigations. The role is office-based three days a week with options to work from home on other days. Applicants should have excellent communication skills and a keen analytical mindset. The position offers best-in-class compensation, including private health insurance and equity opportunities.

Benefits

Private health insurance

Equity compensation

Fully stocked kitchen

Flexible work environment

Qualifications

• Excellent written and verbal English communication.
• Great organizational skills, comfortable in a fast-paced environment.
• Analytical mindset with good attention to detail.

Responsibilities

• Conduct fraud investigations into scams and application fraud.
• Utilize fraud systems and intelligence sources for case decisions.
• Report fraud to organizations such as Cifas.

Skills

Written and verbal English communication

Organizational skills

Analytical mindset

Ability to work independently

Experience in fraud investigations

Job description

## About the role## **About the role:*** You’ll conduct **important fraud checks** into new applicants and existing customers, as well as more **detailed investigations**.* You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.* You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.* You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.## **Your team’s objectives*** **Protect** our customers and society, by **preventing fraud and financial crime**.* Comply with fraud and financial crime regulations and company policy.* Minimise customer and applicant friction through **skilled and timely decisions**.* Identify opportunities for **product** and **process improvement**.## **How you’ll impact those objectives*** You’ll conduct **fraud investigations** around scams and application fraud.* You’ll **utilise fraud systems** and intelligence sources to make case decisions.* You’ll **report fraud** to organisations such as Cifas.* You’ll support new **application checks** and **existing customer monitoring** to proactively prevent fraud.* Excellent written and verbal English communication.* Great organisation skills, comfortable with working in a fast-paced environment.* Ability to work independently and take ownership of cases.* Keen to self-develop and stay informed about current industry fraud trends.* Have an analytical mindset with a good attention to detail.* Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.## **The interview process**We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:* A quick call with one of the team* On-Site Interview and Assessment with the Fraud Investigations Manager* Remote Interview with the Head of Fraud & Financial Crime* The opportunity to scale up one of the **world’s most successful** fintech companies* **Best-in-class** compensation, including equity* You can work from home **every Monday and Friday** if you wish - on the other days we all come together IRL to be together, build and exchange ideas* Enjoy a **fully stocked kitchen** with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday* We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to **private health insurance*** We're an **equal opportunity employer** and are looking to make Lendable the most inclusive and open workspace in London