Franchise - Community Associate

Spacesworks; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading co-working franchise in Leicester is seeking a Community Associate to assist customers with various needs and ensure a well-organized workspace. Candidates should be good communicators and adaptable problem solvers. This full-time entry-level position offers a bright work environment and opportunities for training and development.

Benefits

Bright and inspiring work environment

Training and development opportunities

Competitive salary package

Qualifications

• Good communicator who builds strong professional relationships and empathises with customers' needs.
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic and able to adapt to fast-changing situations.
• Confident using MS Office and other basic IT packages.

Responsibilities

• Arrive before the centre opens to set up and ensure all facilities are ready.
• Assist customers with requests such as Wi-Fi changes and meeting room directions.
• Sort mail and manage other operational tasks while maintaining customer service.
• Coordinate with the Community Manager to plan networking events.
• Guide meeting room groups to suitable venues for lunch.

Skills

Good communication

Problem solving

Adaptability

MS Office proficiency

Job description

Franchise - Community Associate at Spaces. offices | co-working | meeting rooms.

Join our team and bring more freedom to people and businesses. In this role you will work closely with new and existing customers, solving their problems and ensuring they have everything they need. You will be employed by a Regus Franchise Owner.

Responsibilities

• Arrive before the centre opens to set up and ensure all facilities are ready.
• Assist customers with requests such as Wi‑Fi changes, package inquiries, meeting room directions, projector set‑up and order drinks.
• Sort mail and manage other operational tasks while maintaining customer service.
• Coordinate with the Community Manager to plan networking events, write and distribute invitations, print posters, and promote activities on noticeboards.
• Guide meeting room groups to suitable venues for lunch or wrap up sessions.

About You

• Good communicator who builds strong professional relationships and empathises with customers' needs.
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic and able to adapt to fast‑changing situations.
• Confident using MS Office and other basic IT packages.

What We Offer

• A bright and inspiring work environment.
• Training and development opportunities.
• Competitive salary package.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Location: Leicester, England, United Kingdom