Forward Deployment Engineer; hybrid post and pre sales(London)

Unit21, Inc.; City of London; On-site; GBP 95,000 - 110,000; Full time

Job summary

A leading technology firm is seeking a Senior Forward Deployed Solutions Engineer to support its growing customer base across the UK and Europe. This hybrid role involves leading implementation processes, collaborating with sales and customer success teams, and ensuring successful deployment of the AML and Fraud platform. Candidates should have over 5 years of experience in Solutions Engineering and strong technical skills in APIs and software integration.

Benefits

Competitive salary

Pre-IPO stock options

100% company-paid medical, dental, and vision insurance

Unlimited paid time off

401(k)

Charity matching

Home office set-up stipend

Qualifications

• 5+ years of experience in a related role in SaaS, FinTech, or RegTech.
• Experience with financial institutions or fintechs preferred.
• Knowledge of financial crime, AML, or fraud detection is a plus.

Responsibilities

• Lead end-to-end implementation from technical discovery to go-live.
• Design scalable solutions and document architecture.
• Collaborate with Account Executives for technical discovery.

Skills

Solutions Engineering

Implementation

API Integration

Stakeholder Management

SaaS Experience

Tools

Postman

ETL tools

Relational Databases

Job description

Forward Deployment Engineer; hybrid post and pre sales(London)

At Unit21, we believe that combating financial crime demands a united front. Through our adaptable risk engine and versatile case manager, we identify and proactively mitigate risks related to money laundering, fraud, and other illicit activities. With a simple API and no-code interface, we empower fraud fighters and AML heroes to proactively detect and prevent fraud–without tapping engineering.

Job Description

This is a remote position.

About the Role

We’re looking for a Senior Forward Deployed Solutions Engineer to support Unit21’s growing customer base across the UK and Europe.

This hybrid role blends solution architecture and implementation ownership with select regional pre-sales technical support , enabling customers to deploy and scale Unit21’s AML and Fraud platform successfully.

You’ll partner with both Sales and Customer Success — leading technical discovery, designing integrations, overseeing deployments, and ensuring customers extract maximum value from Unit21. You’ll also support key evaluations where deep technical credibility helps shape the solution and bridge the handoff from pre-sales to implementation.

This is a London-based role with flexibility for hybrid/remote work and limited travel (up to ~10%).

What You’ll be doing:

Solution Architecture & Implementation (Primary Focus)

Lead the end-to-end implementation process — from technical discovery and architecture design through data integration, configuration, and go-live.

Design and document scalable solutions leveraging APIs, ETL pipelines, and data mapping between customer systems and Unit21.

Translate complex business and compliance requirements into technical architectures for AML and fraud detection workflows.

Troubleshoot integration and configuration issues to ensure smooth delivery.

Partner with Customer Success Managers post-launch to optimize performance, build custom workflows, and expand platform adoption.

Capture and share best practices, reusable templates, and integration patterns to accelerate future deployments.

Pre-Sales Enablement (Secondary Focus)

Collaborate with Account Executives to support technical discovery and solution design during evaluations.

Contribute to tailored demos or Proofs of Concept, ensuring technical continuity into implementation.

Advise on data architecture, integration strategy, and operational readiness for strategic prospects.

Serve as a trusted technical voice in customer conversations, helping align product capabilities with business objectives.

Cross-Functional Collaboration

Partner closely with Product and Engineering to provide structured feedback on customer needs, new integrations, and roadmap priorities.

Collaborate with GTM leadership to refine demo environments, onboarding processes, and internal enablement materials.

Help establish Unit21’s technical foundation and knowledge base for the EMEA region.

What We’re Looking For:

5+ years of experience in Solutions Engineering , Forward Deployed Engineering , or Implementation roles in SaaS, FinTech, or RegTech.

Strong technical foundation across:

APIs (REST, Webhooks, Postman)

ETL pipelines, data ingestion, and schema mapping

Relational databases (PostgreSQL, MySQL)

Proven experience translating business and compliance requirements into scalable technical solutions.

Excellent communication and stakeholder management skills, including with non-technical audiences.

Experience working with financial institutions or fintechs strongly preferred.

Domain knowledge in financial crime, AML, or fraud detection a plus.

Comfortable operating in a dynamic, high-growth startup environment.

Compensation:

The standard base pay range for this role is $95,00.00 - $110,000.00 GBP Annually. This base pay range does not include variable compensation including potential commissions, bonuses or other financial or equity incentives.

Unit21 is an equal opportunity employer, we encourage all to apply, even if you do not meet each requirement above. We are building a diverse, inclusive workforce and hope you will join us!

What we can offer you:

Competitive salary and pre-IPO stock options

100% company-paid medical, dental and vision insurance (for employee)

Optional HSA and FSA medical reimbursement accounts

Unlimited paid time off

Generous leave programs for life events

401(k)

Charity matching

One-time Home office set-up stipend

Happy hours and team-building events

Great office space in the San Francisco Financial District

Fully stocked kitchen

Lunch and dinner provided in SF office at least 3x per week

A great company culture with a strong emphasis on diversity, equity and inclusion

About Unit21

Unit21 stops bad actors by leveraging data to deliver justice and safety in the world. We protect businesses against adversaries engaging in money laundering, fraud, and other sophisticated risks by offering no-code infrastructure to model, detect, and remediate suspicious activity. Our customers range from large Fortune 500 companies to high-potential, pre-launch startups. We have reported over USD $2 billion in fraud and laundered money to the US government using our software.

We are a rapidly growing Series C startup, having raised close to $100m from Google, Tiger Global, ICONIQ Capital, Jack Dorsey, Diane Greene, and other leading VCs. Our team believes deeply in fostering individual ownership, iterative product development, and empathetic communication. There are many challenging problems to solve in this industry, and a huge opportunity for our software to empower companies to define a new standard of eliminating bad behavior on their platforms.

We encourage people of all backgrounds to apply. Unit21 is committed to creating an inclusive culture, and we celebrate diversity of all kinds.