Footwear Department Supervisor — Lead Service & Growth

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global sports fashion retailer is looking for a Department Supervisor in Manchester. In this role, you will lead your department, ensuring exceptional customer service, maintaining standards, and coaching your team to excel. With a passion for retail and strong interpersonal skills, you'll create a motivating environment for both customers and team members. The role offers opportunities for training and a supportive culture, along with great employee benefits, including discounts and training opportunities.

Benefits

Attractive staff discount

Training and development opportunities

Paid parental leave

Employee Assistance Program

Dynamic work environment

Qualifications

• 2-3 years of experience within retail or a similar industry.
• Passionate about delivering an amazing service experience for customers.
• Excellent time management skills.

Responsibilities

• Model exceptional customer service.
• Support team to deliver exceptional service.
• Maintain product and brand knowledge.
• Improve financial performance within department.
• Ensure product availability.
• Deliver store visual excellence.

Skills

Retail experience

Customer service passion

Positive attitude

Time management

Interpersonal skills

Job description

A global sports fashion retailer is looking for a Department Supervisor in Manchester. In this role, you will lead your department, ensuring exceptional customer service, maintaining standards, and coaching your team to excel. With a passion for retail and strong interpersonal skills, you'll create a motivating environment for both customers and team members. The role offers opportunities for training and a supportive culture, along with great employee benefits, including discounts and training opportunities.