Food Team Leader - Drive Service & Profit

Marks & Spencer Plc; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team dedicated to delivering exceptional service and results. This hands-on role requires strong leadership skills and a keen sense of operational excellence. You will drive profitability by supporting retail planning and fostering a culture of high performance. Ideal candidates will possess strong coaching abilities, resilience under pressure, and a commitment to customer satisfaction. Join us to shape the future of retail.

Benefits

Inclusive workplace

Supportive team environment

Opportunities for professional growth

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI’s across the store.
• Good communicator and listener who inspires and shares knowledge.
• Ability to deliver under pressure demonstrating resilience.

Responsibilities

• Support the growth and profitability of the store through effective retail planning.
• Drive profitability and sales for their area through supporting the Retail Plan.
• Recruit and develop talent within the customer assistant team.

Skills

Leadership

Customer service

Data analysis

Coaching

Flexibility and adaptability

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team dedicated to delivering exceptional service and results. This hands-on role requires strong leadership skills and a keen sense of operational excellence. You will drive profitability by supporting retail planning and fostering a culture of high performance. Ideal candidates will possess strong coaching abilities, resilience under pressure, and a commitment to customer satisfaction. Join us to shape the future of retail.