Food Store Team Leader – Chichester & Bognor

Marks & Spencer Plc; Havant; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food responsible for leading on the shop floor. In this frontline role, you will enhance customer service, drive performance, and coach your team to reach their full potential. You’ll need to be commercially savvy and operationally resilient, exceeding KPI expectations while fostering an inclusive culture. This high-impact position can redefine the retail experience for customers while growing talent within the team.

Benefits

Inclusive work environment

Opportunities for personal growth

Employee discounts

Qualifications

• Proven ability to lead a team to deliver against KPIs.
• Understanding of operational processes and systems.
• Strong digital capabilities.

Responsibilities

• Lead a team on the shop floor to deliver exceptional service.
• Drive commercial performance and accountability.
• Collaborate across departments for seamless customer experience.

Skills

Leadership

Customer Service

Data Analysis

Coaching

Communication

Problem Solving

Job description

A leading UK retailer is seeking a Team Manager in Food responsible for leading on the shop floor. In this frontline role, you will enhance customer service, drive performance, and coach your team to reach their full potential. You’ll need to be commercially savvy and operationally resilient, exceeding KPI expectations while fostering an inclusive culture. This high-impact position can redefine the retail experience for customers while growing talent within the team.