Food Hall Store Manager: Lead, Coach & Deliver KPI Wins

Sainsbury's Supermarkets Ltd; Worcester; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading UK supermarket chain is looking for a Food Manager to oversee store operations and drive customer service excellence. This role demands strong leadership skills and the ability to manage a performance-oriented team in a fast-paced retail environment. Responsibilities include coaching staff, ensuring product availability, and maintaining high operational standards. A competitive salary and benefits package, including discounts and a bonus scheme, are offered.

Benefits

10% discount for staff

Annual bonus scheme

Free food and drinks for colleagues

Generous holiday entitlement

Pension matching up to 7.5%

Share scheme for employees

Wellbeing support services

Qualifications

• Experience in a fast-paced operational environment with line management responsibilities.
• Strong ability to coach and lead a team to deliver exceptional customer service.
• Proven experience in managing performance issues and employee relations.

Responsibilities

• Role model high standards and efficiency in the store.
• Manage daily operations and ensure compliance with processes.
• Provide direction and support to colleagues during shifts.

Skills

Customer service excellence

Performance management

People management

KPI delivery

Operational leadership

Job description

A leading UK supermarket chain is looking for a Food Manager to oversee store operations and drive customer service excellence. This role demands strong leadership skills and the ability to manage a performance-oriented team in a fast-paced retail environment. Responsibilities include coaching staff, ensuring product availability, and maintaining high operational standards. A competitive salary and benefits package, including discounts and a bonus scheme, are offered.