Food & Beverage Supervisor

iNua Partnership; Belfast; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality group in Belfast is seeking a Food & Beverage Supervisor to oversee daily operations of dining establishments. You will lead a team, maintain service standards, and contribute to guest satisfaction. The ideal candidate has supervisory experience in the F&B sector and exceptional customer service skills. This role offers industry-leading benefits, including discounts across the IHG portfolio and opportunities for learning and development.

Benefits

Employee discounts worldwide

Life Assurance

Enhanced Pension Contribution

Learning and Development opportunities

Enhanced Maternity & Paternity Leave

Qualifications

• Previous experience in a supervisory role within the F&B department.
• Strong leadership and communication skills.
• Excellent customer service skills.

Responsibilities

• Oversee daily operations of the Food & Beverage outlets.
• Supervise and coordinate activities of F&B team members.
• Monitor inventory levels and assist in ordering supplies.

Skills

Leadership skills

Customer service skills

Communication skills

Job description

We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at voco Belfast an IHG Hotel part of The iNUA Collection Hospitality Group.

As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.

Responsibilities

• Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and meeting and event facilities.
• Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests.
• Assist intraining, and development of F&B team members to maintain a skilled and motivated team.
• Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
• Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
• Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
• Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement.
• Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.

Requirements

• Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
• Strong leadership and communication skills with the ability to motivate and inspire team members.
• Excellent customer service skills and a passion for delivering memorable dining experiences.
• Proven ability to effectively manage resources, control costs, and maximise profitability.
• Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.

We offer Industry leading benefits:

• The opportunity to work within a renowned hotel collection.
• Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates
• Life Assurance- giving you peace of mind
• 24/7 access to our Employee Assistance Programme
• Enhanced Pension Contribution
• Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
• Access to employee discounts for you, your family and friends.
• Enhanced Maternity & Paternity Leave

If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group.

We look forward to hearing from you.