Food & Beverage Assistant: Training & Career Growth

Dalata Hotel Group; Cardiff; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading hotel group in Cardiff is seeking a Food & Beverage Assistant to provide excellent service to guests. The role requires previous experience in a fast-paced environment, excellent communication skills, and flexibility in working hours. You will receive training through the Dalata Academy, enabling you to learn essential skills and build a career within the organization. Join a friendly team in a vibrant hospitality setting, ensuring guests feel welcomed and valued.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms for all Dalata-owned hotels

30% off the Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development Opportunities through our Dalata Academy

Staff Appreciation Initiatives

Qualifications

• Previous experience is essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Serve guests with food and beverage.

Skills

Flexibility in working hours

Fluent English

Excellent communication skills

Previous experience in a high-volume/fast-paced environment

Tools

Micros experience

Job description

A leading hotel group in Cardiff is seeking a Food & Beverage Assistant to provide excellent service to guests. The role requires previous experience in a fast-paced environment, excellent communication skills, and flexibility in working hours. You will receive training through the Dalata Academy, enabling you to learn essential skills and build a career within the organization. Join a friendly team in a vibrant hospitality setting, ensuring guests feel welcomed and valued.