Food and Beverage Assistant

Forest Holidays Group Limited; Beddgelert; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading holiday company in Beddgelert is seeking a Food and Beverage Assistant to join their team in the heart of Snowdonia. The role involves providing exceptional customer service, preparing food and drinks, and maintaining high standards of hygiene. The ideal candidate will have experience in hospitality or retail, display excellent communication skills, and enjoy working in a beautiful outdoor environment. Join a team dedicated to creating memorable experiences in nature.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events and activities

Discounts for breaks

Hundreds of discounts across the UK

Qualifications

• Experience in a customer-facing role, preferably in hospitality or retail.
• Great communication and interpersonal skills.
• A friendly and approachable attitude.
• Attention to detail and pride in maintaining high standards.
• A flexible approach to working across different tasks and shifts.
• A passion for delivering an excellent guest experience.
• A love for working outdoors, regardless of weather.

Responsibilities

• Welcome guests warmly and provide exceptional customer service.
• Prepare and serve food and drinks.
• Maintain cleanliness and hygiene standards.
• Support stock control and restocking.
• Handle payments and operate tills.
• Assist with events and activities as needed.

Skills

Customer service experience

Communication skills

Attention to detail

Teamwork

Flexibility

Passion for guest experience

Job description

🌲Join us in the heart of Snowdonia, where riverside cabins hide among the trees 🌲

• Location:Beddgelert(Snowdonia, Gwynedd)
• Salary:£12.21 per hour
• Working Hours:Full-time, 40 hours.
• Days of Work: You will work on a rolling rota, with alternative weekends off.

We have an exciting opportunity for a Food and Beverage Assistant to join our Beddgelertteam!A handful of cabins in a sheltered woodland glade, bordered by a tumbling river and situated in the heart of Snowdonia National Park - Croeso i Beddgelert Snowdonia!

About the Food and Beverage Assistant Role:

As ourFood and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Your Responsibilities:

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with all health & safety and food hygiene regulations.
• Assist with the set-up and running of events and activities where required.

What Are We Looking For?

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

We’re looking for someone with:

• ✅ Experience in a customer-facing role (hospitality or retail preferred)
• ✅ Great communication and interpersonal skills
• ✅ A friendly and approachable attitude
• ✅ Attention to detail and pride in maintaining high standards
• ✅ A flexible approach to working across different tasks and shifts
• ✅ A passion for delivering an excellent guest experience
• ✅ A love for working in beautiful outdoor settings, come rain or shine!

Who Are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• ✈️ Generous holiday allowance –Take the time you need to recharge
• 💰 Performance-based bonuses –Earn a % bonus (paid quarterly) when customer service targets are met
• 🎉 Social events and awards evenings –Celebrate success with your team
• 🔒 Pension scheme –Secure your future with our company pension
• 💛 One full paid day to volunteer –Give back to a cause you care about
• 🍴 Subsidised meals –Discounted food when working on location
• ❤️🩹 Wellbeing events & activities –Focus on your mental and physical wellness
• 🏠 Save on breaks –Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts –Save on top brands across the UK

Pay Rates for Aged 16 and 17:

• 16 years:£7.55 per hour
• 17 years:£10.00 per hour

Reasonable Adjustments:We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌲 Click ‘Apply’ nowto join us at Beddgelert and be part of creating unforgettable escapes in the heart of Snowdonia’s riverside woodland.