Fleet Operations Specialist - 12-Month FTC (Hybrid)

ISBAN - Grupo Santander; Milton Keynes, Newport Pagnell; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading motor finance company is seeking a Fleet Operations Executive to manage customer vehicle fleets and assist in operational tasks. This role includes monitoring emails, customer interactions, and maintaining accurate records. Ideal candidates will demonstrate customer service experience, strong negotiation skills, and attention to detail. The position offers a competitive salary between £24,500 - £26,000 and hybrid working arrangements after a training period in the office.

Benefits

25 days holiday plus bank holidays

Annual bonus based on performance

£500 flexible benefit allowance

Generous pension contributions

Gym passes at reduced rate

Qualifications

• Strong negotiation skills and tenacity when negotiating for a pre-determined outcome.
• Attention to detail along with sound numeracy skills.
• Ability to work under pressure with confidence in decision making.

Responsibilities

• Monitoring departmental emails and ensuring timely responses.
• Producing reports and maintaining customer enquiries.
• Assisting with processing payments and managing traffic fines.

Skills

Customer services experience

Attention to detail

Strong negotiation skills

Computer Literacy

Confident telephone manner

Ability to work under pressure

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading motor finance company is seeking a Fleet Operations Executive to manage customer vehicle fleets and assist in operational tasks. This role includes monitoring emails, customer interactions, and maintaining accurate records. Ideal candidates will demonstrate customer service experience, strong negotiation skills, and attention to detail. The position offers a competitive salary between £24,500 - £26,000 and hybrid working arrangements after a training period in the office.