Fitness Manager

Fitness First Jersey Ltd; Wigan; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fitness organization in Wigan is seeking an experienced Fitness Manager to enhance the fitness journey for members. This role involves leading personal trainers, delivering exceptional member experiences, and ensuring operational excellence. The ideal candidate should have a passion for health and fitness, strong leadership abilities, and a commitment to professional development. A competitive bonus structure and comprehensive benefits await the right individual.

Benefits

Competitive bonus structure

Access to a benefits portal

Complimentary gym membership

Opportunities for professional development

Qualifications

• Passionate about health and fitness with leadership skills.
• Experience in managing fitness teams and personal trainers.
• Strong interpersonal skills for member engagement.

Responsibilities

• Lead recruitment and development of fitness staff members.
• Enhance member onboarding and deliver group exercise sessions.
• Ensure operational excellence and safety standards in the club.

Job description

About The Role

If you are a passionate leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!

About Us:

At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are looking for a dynamic and experienced Fitness Manager to lead our fitness experience and ensure every member has an exceptional journey with us.

Job Purpose:

As the Fitness Manager, you will lead the fitness experience within the club, directly managing all freelance personal trainers and group exercise instructors. You will coach the fitness experience team to provide an amazing experience for members, oversee member onboarding, optimize group exercise scheduling to satisfy member demand, and deliver a high-energy club vibe with meaningful interactions for every member, every time. Additionally, as a Duty Manager, you will be responsible for operational standards, health & safety, and the commercial performance of the club in the absence of the General Manager and other Heads of Departments.

Key Responsibilities:

• Team Recruitment and Development
  • Recruit, onboard, train, develop, and support Personal Trainers and Group Exercise instructors.
  • Deliver structured 1:1 weekly development reviews with all hybrid Personal Trainers.
  • Educate the team on all products within the FFX App.
• Fitness Floor Visibility and Interaction
  • Ensure the fitness team is visible on the gym floor, delivering high-quality interactions to increase member usage.
• Member Onboarding and Journey
  • Own the new member journey by ensuring great availability for onboarding sessions.
  • Lead the activation and execution of signature products specific to your club.
  • Be an ambassador for Fitness First classes and signature products.
• Group Exercise Management
  • Ensure a minimum of 15 signature classes are delivered per week by you and your team, and personally deliver a minimum of 5 group exercise classes per week.
  • Recruit and retain the finest group exercise freelancers to deliver best-in-class licensed and freestyle group exercise classes.
  • Communicate acquisition and interaction opportunities with your wider fitness team.
• Operational Excellence
  • Ensure immaculate training spaces with clean, safe, sharp, and functional gym and studio areas.
  • Be a role model for all club staff, leading by example in operational excellence.
  • Keep your team updated with the latest trends and developments in the fitness industry, company product knowledge, and initiatives.
• Duty Management
  • Ensure a great welcome and experience for every member at every opportunity.
  • Provide an excellent joiner experience and tour every time to every guest.
  • Steer members to GX classes and book 1-1 sessions.
  • Maintain high standards of cleanliness, hygiene, staff dress, and name badges in the club.
  • Lead on the safety of the club, ensuring compliance with all regulations.
  • Ensure all staff are clear on their responsibilities and tasks per shift.
  • Deliver duty management with 100% consistency, including member area proficiency and staff conduct.

What’s in it for you:

• Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
• Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
• Health and Wellness: Complimentary gym membership for you and discount for family member.
• Professional Development: Opportunities for ongoing professional development and career advancement.