Field Support Coordinator

Midland Credit Management, Inc.; United Kingdom; On-site; GBP 14,000 - 18,000; Part time

Job summary

A leading financial services firm is seeking a part-time Field Support Coordinator based in Hull City Centre. This role involves supporting the Field Operations team by managing schedules, supplies, and communication with field consultants. Ideal candidates will have strong communication skills, multitasking abilities, and proficiency in Microsoft Office. Additional benefits include 31 days holiday and training programs. The closing date for applications is 9th January 2026.

Benefits

31 days holiday

Referral Bonus Scheme

Induction Programme

Ongoing training and professional development

Qualifications

• Prior experience of working with remote colleagues and stakeholders would be beneficial.
• The ability to work on own initiative and as part of a team.
• Tech-savvy and comfortable working independently.

Responsibilities

• Support day-to-day running of the Field Operation.
• Provide efficient work schedules and organise supplies.
• Support Field Customer Consultants with queries.

Skills

Excellent written and verbal communication skills

Multitasking

Organising workload

Proficient in Microsoft Office

Job description

Position Overview

An exciting opportunity has arisen for a Field Support Coordinator to join the Field Support team based in our Hull City Centre office. This is a part time role at 25 hours per week (9am‑2.30pm Monday to Friday).

Location

Hull (The Mash, Jarratt Street)

Hours

25 hours per week (Monday to Friday)

Salary

£17,007 per annum

Contract

Permanent

Responsibilities

You will be responsible for supporting the day-to-day running of the Field Operation, such as providing efficient work schedules, organising stationary supplies and supporting Field Customer Consultants with any queries. You’ll need to be proficient using Microsoft Office as the role has administrative duties that include coordinating Orbit’s incoming mail and customer correspondence, creating, developing, and importing client accounts for field-based agents, and responding to Orbit’s client correspondence.

• Providing support and advice to the Field Operations through calls and emails in a timely and professional manner.
• Creating, developing and importing client accounts to field, ensuring that routes are efficient and working towards our agreed placement period.
• Ensuring that documentation, spreadsheets and portals are kept up to date.
• Maintaining, managing and distributing all necessary stationary supplies, including PPE to Field Customer Consultants to ensure they have the necessary equipment to effectively carry out their roles.
• Working proactively and constructively with other company stakeholders and as a team to maintain a ‘can do’ culture within the team.
• Ensuring all new starter equipment boxes have been organised and distributed to all new Field Customer Consultants joining the business in addition to organising the collection of any leaver’s equipment.
• Sorting and scanning incoming correspondence and directing this to the correct department.
• Weekly/monthly stock management to ensure we have the correct volume of stock.

Qualifications

• Prior experience of working with remote colleagues and stakeholders would be beneficial.
• Must have excellent written and verbal communication skills.
• The ability to multitask, prioritise and organise workload with the ability to work on own initiative and as part of a team.
• Passionate about delivering the right outcome for the business, client and customer.
• Proficient in the use of Microsoft Office.

Benefits

• 31 days holiday
• Referral Bonus Scheme
• Induction Programme
• Ongoing training and professional developmentAccess to Medicash and Employee Assistance Programme

Requirements

• Clear criminal record
• No CCJs, IVAs, or bankruptcies in the last 6 years
• Tech‑savvy and comfortable working independently

Application Closing date: 9th January 2026