Field Service Engineer

Atlas Copco Group; Warrington; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering company is seeking a Field Service Engineer to provide professional and efficient service for air compressors and ancillary equipment. This role includes performing routine maintenance, diagnosing faults, and supporting sales. The ideal candidate has a strong mechanical understanding and a full UK driving licence. This position is fully remote, allowing you to work from anywhere while delivering top-quality service. Competitive benefits and a culture of trust are offered.

Benefits

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation and benefits

Health and well-being

Qualifications

• Sound mechanical understanding of air/gas compressors or similar technologies.
• Full UK driving licence, preferably clean.
• Ability to leverage IT systems and digital tools.

Responsibilities

• Perform routine and emergency maintenance on compressed air equipment.
• Diagnose mechanical and electrical faults.
• Deliver accurate reporting of service activities.

Skills

Mechanical understanding

Electrical diagnostics

Digital mindset

Customer service skills

Job description

Your role

As a Field Service Engineer, you will be working in the field service team, and will be providing professional and efficient service of air compressors & ancillary equipment.

You will:

• Performing routine and emergency maintenance on a wide range of compressed air equipment.
• Diagnosing mechanical and electrical faults and ensuring a first-time fix for all but the unfixable equipment issues.
• Servicing customer equipment to the highest possible standard.
• Supporting field sales and technical support with knowledge of customer installations, equipment history, and any faults or issues as they arise.
• Using digital diagnostic tools to identify and rectify electrical and software-based faults
• Delivering accurate reporting of activities performed to the service admin and planning team, to ensure customers receive the most accurate and useful information
• As part of a on call rota , responding in a timely manner to emergency callouts for critical customers.
• Handing sales leads across to the sales team to support new equipment sales
• Keeping a clean and professional image whilst representing the business – vehicle, attire, working environment, customer equipment
• To be aware of and apply Health and Safety regulations and engineering best practices whilst working

To succeed, you will need

• A sound mechanical understanding, through qualification or equivalent experience, of at least one of the following technologies:
  • Air/gas compressors
  • Air/gas purification or distribution systems
  • Air or fluid pumps, blowers or chillers
  • Electrical diagnostics and wiring on industrial PLCs
  • Refrigerant or desiccant dryer systems
• A full UK driving licence, preferred clean (no endorsements, points or penalties)
• A digital mindset with an ability to learn and leverage IT systems
• Location Warrington

• Desirable

• • Experience of multiple compressed air technologies
  • A combination of both electrical and mechanical knowledge, obtained either through qualification or experience

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Contact information

Talent Acquisition Team: Maybelle Bryant

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

• Functional Area: Service
• Location: UK - United Kingdom
• City: Warrington
• Brand: Alup
• Company Name: Air Compressors and Tools Limited