Field Service Engineer

In Cork; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking a Field Service Engineer to provide expert service and maintenance of instrumentation across the UK. The role demands strong communication and technical skills, with responsibilities including on-site installations and customer support. Candidates should possess an HNC in engineering and be ready to travel. Join a collaborative environment valuing innovation and diversity.

Qualifications

• Proven experience in instrumentation, commissioning or maintenance within a process control environment.
• Strong understanding of C&I theory, including control loop tuning.
• Full UK driving licence and willingness to travel.

Responsibilities

• Perform on‑site installation and commissioning of instrumentation.
• Investigate and resolve issues at customer sites.
• Provide diagnostic, calibration and startup services.

Skills

Instrumentation experience

Excellent communication skills

Teamwork

Proficiency in IT systems

Adaptability

Education

HNC or equivalent in engineering

Job description

Field Service Engineer – Emerson

The Field Service Engineer plays a key role in supporting our customers' installed instrumentation base across the UK. This hands‑on role is essential to ensuring high customer satisfaction through expert service, maintenance, and commissioning of Emerson instrumentation. The desired candidate is technically proficient, adaptable and committed to delivering exceptional customer experiences across a variety of industries—including water and gas utilities, food & beverage, chemicals and offshore platforms.

Responsibilities

• Perform on‑site installation, commissioning, fault analysis and repair of Emerson instrumentation.
• Investigate and resolve persistent or sophisticated issues at customer sites.
• Commission clamp‑on liquid and gas flowmeters for clients ranging from utilities to offshore platforms.
• Provide diagnostic, calibration and startup services.
• Deliver on‑site customer training as required.
• Assist sales engineers with product demonstrations and provide application and post‑sales support.
• Proactively identify service and product opportunities, contributing to lead generation.
• Finish the service documentation, including reports and certificates.
• Support the creation of service‑related sales materials.
• Provide telephone‑based client support as needed.
• Travel flexibly throughout the UK, offshore and internationally; availability for occasional weekend and out‑of‑hours work is encouraged.

Qualifications

• HNC or equivalent qualification in an engineering field (e.g., Electronics, Control Engineering, Computer Science).
• Proven experience in instrumentation, commissioning or maintenance within a process control environment.
• Strong understanding of C&I theory, including control loop tuning.
• Full UK driving licence and willingness to travel.
• Excellent verbal and written communication skills.
• Proficiency in IT systems and tools used in technical service.
• Ability to work under pressure and manage priorities effectively.
• Great teammate attitude with a proactive approach.
• Understanding of B2B service models and contract value.

Preferred Qualifications

• Prior experience servicing Emerson or competitor instrumentation products.
• Knowledge of Emerson's fixed installation clamp‑on flowmeters.
• Demonstrated success in identifying service contract opportunities.
• Offshore or international service experience.
• Familiarity with UK utilities, chemical or oil & gas industries.

Culture & Commitment

At Emerson, we prioritize a workplace where every employee is valued, respected and empowered to grow. We foster an environment that encourages innovation, collaboration and diverse perspectives. Our commitment to career development and an inclusive culture ensures you have the support to thrive. Whether through mentorship, training or leadership opportunities, we invest in your success so you can make a lasting impact.

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, colour, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.