Field Operations Leader: Trainer, Auditor & Escalation

Diabetesstories; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading organization in building systems and engineering is seeking an experienced Field Operations Supervisor based in Newcastle upon Tyne. This role involves overseeing field-based technical teams, ensuring service delivery is consistent and customer-focused. The ideal candidate will have knowledge of door and window systems, experience in the construction industry, and a proven background in coaching technical teams. The position includes benefits like 25 days annual leave plus bank holidays and a Life Assurance Scheme.

Benefits

25 days annual leave plus bank holidays

Paid Birthday Leave

Life Assurance Scheme

Cycle to Work Scheme

Enhanced Maternity and Paternity Pay

Qualifications

• Full UK driving licence and flexibility to travel as required.
• Self-motivated, organized, and comfortable working independently.
• Professional, positive approach.

Responsibilities

• Oversee field-based technical teams and ensure consistent service delivery.
• Conduct audits covering HSQE, RAMS, PPE, vehicles, tools, plant, and stock.
• Deliver formal and informal training to technicians.
• Research and propose new training initiatives to add value to the business.

Skills

Knowledge of door and window systems

Experience working within the construction industry

Proven background in coaching or training technical teams

Excellent communication skills

Job description

A leading organization in building systems and engineering is seeking an experienced Field Operations Supervisor based in Newcastle upon Tyne. This role involves overseeing field-based technical teams, ensuring service delivery is consistent and customer-focused. The ideal candidate will have knowledge of door and window systems, experience in the construction industry, and a proven background in coaching technical teams. The position includes benefits like 25 days annual leave plus bank holidays and a Life Assurance Scheme.