Field Collections Agent - Flexible Hours & Car Allowance

Midland Credit Management, Inc.; Llandudno; On-site; GBP 27,000 - 36,000; Full time

Job summary

A financial services company seeks a Field Collections Agent in the Llandudno area. The role involves visiting customers to provide financial guidance and resolve payment issues. Applicants must have a full UK driving licence, a clear criminal record, and the ability to work independently. The position offers competitive salary, flexible working hours, and potential for uncapped monthly bonuses. A supportive work-life balance is encouraged, with comprehensive training provided.

Benefits

31 days holiday

Fuel card for business use

Referral Bonus Scheme

Uncapped monthly bonuses

Comprehensive 5-week induction programme

Ongoing training and professional development

Access to Medicash

Qualifications

• Must hold a full UK driving licence and have access to a vehicle.
• Clear criminal record and no CCJs, IVAs, or bankruptcies in the last 6 years.
• Comfortable working independently and tech-savvy.

Responsibilities

• Visit customers to discuss payment options and resolve outstanding arrears.
• Handle accounts for both regulated and non-regulated clients.
• Accept payments and set up repayment plans.
• Educate customers about consequences of non-payment.
• Use company-supplied devices to update account outcomes.

Skills

Full UK driving licence

Excellent interpersonal skills

Tech-savvy

Ability to work independently

Job description

A financial services company seeks a Field Collections Agent in the Llandudno area. The role involves visiting customers to provide financial guidance and resolve payment issues. Applicants must have a full UK driving licence, a clear criminal record, and the ability to work independently. The position offers competitive salary, flexible working hours, and potential for uncapped monthly bonuses. A supportive work-life balance is encouraged, with comprehensive training provided.