Family Liaison Officer

Woodlands; Aylesham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Aylesham Primary School is seeking a dedicated Family Liaison Officer to enhance student support. This role involves improving attendance and engagement through personalized, holistic support for families. Key responsibilities include building strong home-school partnerships and collaborating with various stakeholders. Ideal candidates will have strong communication skills and experience in family support, particularly within challenging contexts. Knowledge of safeguarding and attendance monitoring systems is essential. Applications should be submitted via email.

Qualifications

• Proven ability to engage families from diverse backgrounds.
• Strong understanding of safeguarding legislation.
• Ability to prioritise effectively under pressure.

Responsibilities

• Provide personalised support to families overcoming learning barriers.
• Build trusting relationships with parents to promote partnerships.
• Implement effective attendance strategies.

Skills

Excellent communication and interpersonal skills

Experience supporting families in challenging situations

Calm, empathetic, solutions‑focused approach

Knowledge of social emotional needs (SEN)

Tools

Attendance monitoring systems

Arbor MIS

Job description

Family Liaison Officer – Aylesham Primary School “Digging Deep, Expanding Minds”

Hours: 37 Hours, Mon - Fri, 8:00-4:00, Term Time + 1 Week

Contract Type: Permanent

At Aylesham Primary School, our values of Motivation, Integrity, Nurture, and Diversity shape everything we do. We are committed to ensuring every child thrives, and we are now seeking a dedicated Family Liaison Officer (FLO) to further strengthen the support we offer to our children and their families.

This vital role focuses on improving student attendance, engagement, and well-being through holistic, relationship-centred support. You will play a key part in ensuring every child receives the best possible start to their educational journey.

Key Responsibilities

• Provide personalised, whole-family support to overcome barriers to learning and development.
• Build positive, trusting relationships with parents and carers, promoting strong home–school partnerships.
• Work collaboratively with the Senior Leadership Team, SENCO, and external agencies (including Social Care and Health services).
• Develop and implement effective attendance strategies to support improved outcomes for pupils.
• Carry out safeguarding duties, including contributing to multi‑agency meetings and supporting legal interventions where necessary.
• Serve as a consistent, reliable point of contact for families and professionals.
• Offer proactive emotional and practical support to children and families.
• Empower parents to develop confidence, resilience, and the skills to support their children effectively.

You Will Need

• Excellent communication and interpersonal skills, with the ability to engage families from diverse backgrounds.
• Experience supporting families in challenging situations; knowledge of SEN is advantageous.
• A strong understanding of safeguarding legislation and child protection procedures.
• A calm, empathetic, and solutions‑focused approach, with the ability to prioritise under pressure.
• Knowledge of Early Help processes and family support strategies.
• Familiarity with attendance monitoring systems; experience with Arbor MIS is an advantage.

Please note the School reserves the right to withdraw the advert prior to the closing date should a suitable candidate be appointed prior to the closing date.

All applications should be made by email to [e-mail] using the application form.

Aylesham Primary School is committed to recruiting with care in order to safeguard the welfare of pupils. We expect all staff and volunteers to share that commitment. All posts are subject to an Enhanced Disclosure application to the Disclosure and Barring Service and check against the ISA Barred List for Children, plus verification of right to work in the UK.