Facilities Manager

IWFM Regional/Special Interest Group; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A client services organization in Gloucester is seeking a Receptionist to manage the reception area and ensure high levels of service to visitors. Responsibilities include coordinating meeting rooms, managing supplies, and acting as a point of contact for onsite services. Ideal candidates will have customer-facing experience in hotels, corporate settings, or events, along with strong communication skills. A Basic DBS certificate is required, and professionalism is essential.

Qualifications

• Must possess a Basic DBS certificate.
• Experience in customer-facing roles across various industries.
• Enthusiastic about delivering high levels of service.

Responsibilities

• Manage the client/reception area and welcome visitors.
• Coordinate meeting room bookings and setups.
• Serve as the onsite point of contact for Corporate Services.
• Replenish refreshments and manage stock inventory.
• Handle postal duties and maintain stationery supplies.
• Ensure cleanliness and safety in the office.

Skills

Customer facing experience

Fantastic communication skills

Education

Basic DBS certificate

Job description

Responsibilities

• Manage the client / reception area, welcoming visitors and issuing visitor passes and providing refreshments for clients in meeting rooms.
• Managing the meeting rooms in the office, ensuring bookings are made for the rooms and the rooms are set up as required to accommodate the different types of meetings.
• Liaise with colleagues on site and to be the onsite point of contact for Corporate Services.
• Manage the stock replenishing of free issue refreshments, including the collection of deliveries and issuing in the breakout space.
• Responsible for the collection of post and issue to colleagues.
• Responsible or the ordering and stocking of stationery, including printer paper and toners.
• Liaising with the Corporate Services Manager and reporting any workplace issues via the helpdesk.
• Liaise with the building management team to ensure that all landlord related issues are raised and managed to completion in a timely manner.
• Provide Broker events support and co–ordination.
• Liaise with IT to raise any IT related issues or concerns.
• Completing daily walk rounds ensuring site is tidy, organised and a safe working environment for building users.
• Complete cleaning audits and raise any cleaning concerns to the onsite/ mobile team.
• Logging jobs on the system. Chasing and updating colleagues on progress.

Monday to Friday 8:30am–5pm

Starting asap

Requires a Basic DBS certificate

Qualifications

• Basic DBS certificate
• Customer facing experience in Hotels
• Customer facing experience in Corporate
• Customer facing experience in Airlines
• Customer facing experience in Marketing/Event

We are looking for candidates with customer facing experience in:

Hotels

Corporate

Airlines

Marketing/Event

Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times

Friendly, professional, bubbly personality

Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male .

Fantastic communication skills as you will be dealing with high profile clients.

DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED